Roof Top Guest House and Hostel Melaka Comentarios

We graciously thank guest for the review and constructive feedback. We do remember these guests who booked via hostelworld.com for 1 night, then extended for another 1 night. On the third night that they wanted to extend, we were already fully booked, so they left their main luggage at our guest house, stayed in another guest house for I night and returned to stay with us for another 2 nights (4 nights in total). They missed cooking for themselves and made use of our kitchen facilities that we open up to all guests : to cook while they were here. We do not understand what they meant by restrictions or non relaxed / non flexible ambience. We do not know if the guests true meaning was lost in transalation as the original review was written in Spanish . We do have house rules that we hope would be considerate to all occupants of the guesthouse. These are stipulated in hostelworld.com site before guests make a choice to stay with us. Guests did have a choice not to extend or return to stay with us. So, we do not understand. Yes, we do charge RM10.00 per shower with fresh towel , coffee/tea with any refreshement that is left out on our dining table and use of common area after check-out time. This too, is clearly stated at our key drop box. We thank guests once again and wish them a pleasant trip.