Comentarios: Anónimo
- Anónimo
- España, Hombre, 25-30
- Nómada principiante
Los procesos en recepción (check-in y check-out) son extremadamente lentos y rígidos.
Querido Huésped, muchas gracias por su comentario, nos disculpamos si usted tuvo algún inconveniente al momento de realizar su ingreso o salida del hostel, nosotros estamos trabajando bien duro para ver la manera de agilizar estos procesos y que todos nuestros huéspedes salgan felices y contentos, esperamos que nos vuelva a visitar pronto, saludos Jefe de Recepción.
- Anónimo
- España, Hombre, 25-30
- Nómada principiante
- Anónimo
- España, Grupo mixto, 25-30
- Nómada principiante
An expensive hostel which offers very low quality for the price you pay. Rooms are extremely small and there is really few space for moving in them. They charge you for blankets and even for using the luggage room the day of leaving (a thing I haven't seen in any other hostel). We were a group and booked a room for all of us, so we were supposed to be alone and no disturb anybody else. They didn't respect this and gave us another from we booked and didn't offer a solution.
Dear guest Thank you for your comment. I am sorry that you found the hostel expensive and the rooms not comfortable. The extra charges of luggage/blankets are already written in the information under Hostelworld site - please have a look into it since we don't want that our customer encounters with surprises once he is here. I checked the type of room you booked and there was nothing written that you would be together. In fact you booked 2 beds in one room and 6 in another room (see below). The receptionist assigned the room as per request. 18th Aug '12 2012-08-09 Bed mixed Dorm. ensuite. 2 EUR 26.00 18th Aug '12 2012-08-09 FERR�N 6 EUR 26.00 Regards, Sun & Moon hostel
- Anónimo
- España, Todo el grupo son hombres, 25-30
- Nómada principiante
A good hostel in a good location in the city. The staff is really nice and helpful. On the other hand the hostel is quite expensive and they take really big deposit from groups, a thing we didn't like.
Dear guests, we are sorry that you found damage deposit of groups too high, but as every individual guest pays the deposit as well, we find is perfectly adequate. You are informed about it in advance and you get all your money back once you return everything what you received. On the other hand we are happy you have enjoyed the time with us! :) yours hostel Blues staff
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