Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Astor Kensington

Reserva con más de 7 días de antelación para optar a cancelación gratuita
  • Ubicación perfecta
  • Personal extraordinario
  • muy limpio
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¡Nos encanta este hostel!

Recibe nuestra aprobación por recibir siempre buenas críticas de los huéspedes.

Hostelworld dice

El Astor Quest se encuentra en el exclusivo barrio de Bayswater, junto a Oxford Street, Hyde Park y el mercado de Portobello. Los usuarios de Hostelworld dicen que este albergue está "a un paso de las estaciones de metro de Queensway y Bayswater". Lo más valorado por sus clientes es el personal "muy servicial y educado. Parecen tener su pequeña familia dentro del albergue, y eso genera un ambiente muy acogedor y abierto entre los huéspedes", como comentó uno de nuestros visitantes. Lo que más nos gusta de este albergue es que cuenta con una cocina "excelente" y "perfectamente equipada" y sirven "el mejor desayuno de todos los albergues con este rango de precio en Londres".

Descripción de la propiedad

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access.
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available from 8am – 8pm. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!):

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £1
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Please note: that we only accept bookings of up to 12 guests per reservation and we reserve the right to refuse any reservation that exceeds this restriction. Should you be interested in making a group booking of 12+ guests please contact our group bookings department directly. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 8.2

  • Seguridad 8.9

  • Ubicación 9.1

  • Personal 9.1

  • Atmósfera 7.9

  • Limpieza 7.5

  • Servicios 7.6

Comentarios más recientes

  • 10.0


    02 nov 2018
    El mejor hostel que estuve en Londres! El staff súper amable, siempre ocupándose de hacerte sentir cómodo. El lugar impecable, baños y cuartos muy limpios y un área común muy cómoda. Recomendadisimo!! 10/10
    Argentina, Mujer, 18-24
  • 10.0


    23 sep 2018
    Excelente servicio , muy buena ubicacion, lindas y cómodas instalaciones. Excelente personal, me sentí muy a gusto. Recomiendo !
    Uruguay, Mujer, 18-24
  • 10.0


    23 sep 2018
    Excelente todo. Barato, cómodo y limpio. La gente del hostel en todo momento muy atento para solucionar cualquier inconveniente. Lo recomiendo totalmente
    Argentina, Hombre, 18-24
  • 9.1


    22 mar 2019
    Ubicado cerca de Notting Hill, en un barrio muy tranquilo, cerca de pubs típicos ingleses. Quizás un poco alejado del centro de Londres pero muy cerca de Notting Hill, lo que me gusto mucho porque Londres tiene todos esos barrios que son hermosos. El staff es muy buena onda, siempre a disposición. Siempre limpio, cocina muy bien equipada. Podes desayunar por 1 libra que se dona a una asociación que trabaja con personas en situación de calle.
    Italia, Hombre, 18-24
  • 8.6


    08 dic 2018
    El hostal me gusto mucho, está bien ubicado y el personal es muy amable. Es más tranquilo pero igual se puede formar ambiente.
    Chile, Mujer, 25-30
  • 8.0


    29 mar 2019
    Esta bien situado y al lado de una parada de metro y una de bus, que te permite moverte muy bien por la ciudad. Estaba todo limpio y la gente muy amable.
    España, Mujer, 18-24
  • 8.0


    15 sep 2018
    I stayed in a 6 person ensuite and when someone showered, the bathroom stayed humid for hours. Bathrooms need a vent or something. Lots of people also live at the hostel who also are working there. They weren’t too friendly when they were off the clock. Great location. Breakfast was average. Won’t cost an arm and a leg to stay here.
    Estados Unidos, Hombre, 25-30
  • 7.7

    Muy bueno

    31 ene 2019
    Tiene una excelente ubicación y el personal es excelente. Ofrece el uso del laundry que viene bien si uno viaja por mucho tiempo. No cuenta con ascensor y eso complica subir o bajar el equipaje, pero siempre se ofreció alguien del staff para ayudar. El baño de mi habitación despedía olor constante como a cloaca. Ofrecen desayuno por £1 y está a pocos metros de dos estaciones de metro que conectan con todo! En fin, para mí tiene más aspectos positivos que negativos, volvería!
    Argentina, Mujer, 31-40
  • 7.1

    Muy bueno

    10 ene 2019
    Está bien ubicado, se puede llegar caminando a Notting Hill. Me quedé en una habitación con baño privado, la limpieza en los baños comunes no era buena. Lo peor fue un ratón en la cocina.
    Argentina, Mujer, 31-40
  • 6.9


    01 ene 2019
    I saw a mouse in the kitchen and without elevator and too small the place. The personal is cool.
    España, Hombre, 25-30
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  • Acceso a Internet gratuito
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Acceso mediante tarjeta llave
  • Adaptadores
  • Alquier de Secador de pelo
  • Caja fuerte
  • Cocina
  • Consignas
  • Ducha con agua caliente
  • Lavadora
  • Sala común
  • tv por cable
  • Acceso a Internet
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción 24 horas
  • Seguridad 24 horas
  • Toallas de alquiler
Comida y Bebida
  • Kit para preparar té y café
  • Máquinas expendedoras


  • 2015

    1°, Premio al logro de toda la vida

  • 2015

    1°, Mejor cadena pequeña de hostels

  • 2010

    3°, Mejor cadena de hostels

Astor Kensington dice

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .