Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Bambu Gran Palas and Cenote

Reserva con más de 4 días de antelación para optar a cancelación gratuita

Muy bueno

63 Opiniones
  • Excelente ubicación
  • Personal fantástico
  • muy limpio
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Descripción de la propiedad

Beautiful small hostel, made with bamboo and coconut in completely sustainable manner, totally solar powered, located in a cenote and few steps away from the Mexican Caribbean shores. We have a vast experience in the hospitality sector and a great knowledge about the city.

Nested in the jungle, Bambu Gran Palas Cenote and Beach Club is surrounded by lush green jungle and mangroves few steps from the beach, with a cenote on site, the place respects the plants and uses the environment as part of the design. In addition, the city of Tulum is just 20 minutes by car from our location.

This place consists of three dorms, one female only, another unisex-mixed-couples and one more that allows owners and their pets that are more educated than the guests. Come and stay in one of our 38 private cubicles nested in a cozy all Bamboo and Coconut cabins, with amenities such as, private cenote, restaurant service, free electric transportation from the hostel to our beach club and much more.

Bambu Gran Palas Cenote and Beach Club Policies and Conditions:

Cancellation policy: 72h before arrival, in case of a late cancellation or No Show, you will be charged FULL STAY.

Check in from 14:00 to 22:00.
Check out from 11:00 to 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%


The reception service is open from 07.00 to 22.00
No curfew.
Pet friendly.
Non smoking.
The maximum period of stay is 28 days. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 6.4

  • Seguridad 8.2

  • Ubicación 8.2

  • Personal 8.7

  • Atmósfera 6.5

  • Limpieza 7.5

  • Servicios 5.6

Comentarios más recientes

  • 10.0


    05 jul 2019
    Me encantó! Fui en una época muy calurosa y la habitación era fresca y sin mosquitos. Las duchas amplias y limpias. El área de cenote está increíble, me ayudaron mucho a saber como llegar y dónde estacionar mi coche así como saber cual es el mejor acceso a la playa en un Tulum lamentablemente privatizado :/
    México, Mujer, 31-40
  • 10.0


    03 ene 2019
    Excelente lugar... Excelente ambiente... Claro que regreso a Bambu.... lo Recomiendo al 100%
    México, Hombre, 31-40
  • 10.0


    27 jul 2018
    De los mejores hostales a los que he ido en la riviera maya, el concepto ecológico muy notable y muy moderno, más que recomendado
    México, Hombre, 18-24
  • 10.0


    30 jun 2018
    fue como entrar en un paraiso de Mexico y vivo aqui en la riviera Maya!!!! desfrutar lo mejor de tulum con un cuidado en todo , muchas Gracias Senora por un dia de descanso super was like entry in a paradise and I live in Cancun!!!enjoy thebest of this place with a carefull in everythings , thank you so much Madame for a day Georgeus. sincerely Sara Salvucci
    Italia, Mujer, 31-40
  • 9.4


    11 abr 2019
    El cenote dentro del Hostal crea una atmósfera única 💟 , Pau e Iñaki siempre con finísimas atenciones. Lo recomiendo al 1000%
    México, Mujer, 31-40
  • 9.1


    16 nov 2018
    Me encantó el lugar! Totalmente cómodo y la ubicación excelente solo me hubiera gustado que las regaderas estuvieran un poquito más limpias, pero estuve muy cómoda en mi estancia.
    México, Mujer, 25-30
  • 9.1


    15 ago 2018
    Hermoso lugar, en medio de todo! Zona hotelera!
    México, Mujer, 25-30
  • 8.3


    07 mar 2019
    Adore Tulum, la ubicación es perfecta, el servicio de wifi era malo. El personal muy amable y servicial Paula y Luciano.
    México, Mujer, 18-24
  • 6.9


    21 sep 2018
    Pictures from the place are old. They don´t have the front desk at reception anymore. Now you have to check in inside over a little table and the experience is pretty much a hello goodbye. Looks like a hidden gem because of the Cenote, but Cenote is inside a local bar called "Clandestino". Even if service was nice, I decided to stay at this place to get relaxed swimming, not to stay at a bar.
    México, Hombre, 25-30
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  • Acceso a Internet gratuito
  • Ropa de cama incluida
  • Toallas incluidas
  • WiFi Gratis
  • aparcamiento para bicicletas
  • Caja fuerte
  • Consignas
  • Ducha con agua caliente
  • Flexible NRR
  • lámpara de lectura
  • Piscina
  • Sigue la guía de Sanitaria de Covid-19
  • Teléfonos con tarjeta
  • Terraza al aire libre
  • ventilador de techo
  • Acceso a Internet
  • Check out tardío
  • Consigna
  • Limpieza de la habitación
  • Recepción (horario limitado)
  • Servicio de despertador
  • Tours/Información turistica
Comida y Bebida
  • Bar
  • Comidas disponibles
  • Mini-Supermarcado
  • Restaurante
  • Club nocturno