Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Best Location Hostel

  • Excelente ubicación
  • Personal Atento
  • Buena limpieza
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Descripción de la propiedad

Hands down - best deal in town! Real backpackers hostel with all typical hostel amenities:

Free Wi-Fi in all rooms,
free computer-use,
free lockers,
free maps,
free bed-linen,
free luggage storage,
no curfew.
Best deal in town!

Spittelberg, Museumsquarter Area - parallel to Mariahilferstrasse, Metro Station U3-Neubaugasse. This is the most central located Hostel in close walking distance to about 90% of all main sights: MQ, City Hall, Parliament, Hofburg Palace, Stephonesdom Church, Ring, Music Hall, Concert Hall, Naschmarkt, Historical and Art Museum, international Dance clubs and nightlife and of course the Christmas Market directly on our corner during Winter.

We do not serve breakfast, but there is plenty to choose from within 3 minutes of walk, cheap supermarkets and cheap breakfast options to eat out on the main shopping street. We do not have a kitchen! Please select your arrival time during the booking process. After check-in you will get keys to enter 24 hours but you need to check-in once after that you can come and go anytime. While most hostels have check out until 10 am, we offer a free late check out until 11 am but charges will apply after, you can also store luggage free of charge but must pick up between 2-4 pm!

Best Location Policies & Conditions:

Reservations with invalid, declined or expired credit cards will be cancelled, specially virtual third party credit cards by MB-way or similar, if payment is declined you will be cancelled, no cash payment! You must have sufficient funds on your credit card to cover the remaining balance (not just the deposit) of your booking as we reserve the right to charge the full balance prior to your arrival. No payment, no reservation. It is your obligation to provide a payment, only then it is our obligation to guarantee your booking. All Entrances are Video Monitored and recorded, every guest accepts this Security measure and understands that the footage will automatically delete after 14 days, there are no exceptions and no further permissions to be signed.

LATE CHECK IN ARRIVALS can be arranged by getting in touch with reception, guests must book at least 1 day in advance and send a PASSPORT copy by email on the day of arrival, in order to obtain late check in access code. The credit card on file will be charged for full amount, if charges are declined the booking will be canceled. You will receive an email before the reception closes on the day of your arrival, with instructions on how to enter. Reception may be open longer if many bookings run late. You must understand some basic english in order to follow the email instructions on how to self-check-in.

Cancellations are accepted 72 hours prior to arrival date in written form only (email)
Check in from 14:00 (break between 16:00-18:00)
Check out before 11:00 am. (drop box for keys allows for 24h check out)
Please state your arrival time and notify us if you run late.
Check-ins past 9 pm may be possible thru a key code if payment was cleared.
The earliest you can arrive is 9 am, however check in usually starts at 2 pm. Luggage storage is available free of charge, early check in may be offered upon availability. Payment is by card only. This property might pre-authorize your credit card or fully charge payment for non-refundable bookings.

Citytax not included.
**If you book only 1 night, a surcharge of 1.90 will be added on arrival on top of the final bill**

Breakfast not included. Drunk or druged guests will be declined check-in while still liable for charges.
We have no parking and no space for bicycles, please do not assume that you can leave it at the reception or take a bicycle to the room, it is forbidden by fire department to block walkways anywhere inside the property. Please choose a hostel that can provide that service, we would rather inform you upfront that we cant. Thank you

We do not accept guests younger than 16 years unless traveling with an adult, in which case 14 years minimum are permitted.
Guests above 40 years can not stay with us due to conflict of interests as it is a youth hostel. Bookings that do not meet our regulations are non refundable.

Prepaid Credit cards and debit cards are not valid for key deposit and may require additional deposit of 50 EUR. Key loss is a 50 EUR charge. Further charges may apply if you damage property, check out late or cause a financial loss to a third party. We reserve the right to cancel bookings at any time if behavior of any sort is unacceptable. The Hostel property is to be kept smoke free at all times. Lockers, hairdryers, etc can be hired free of charge at the reception, but require a deposit which can only be refunded in the morning hours 9-11 am. The Hostel is limited in liability only to the maximum value of the booking. Refunds if even applicable, are due to be sorted by management and must be transferred via BANK as we no longer take cash at the reception. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 6.8

  • Seguridad 6.7

  • Ubicación 8.8

  • Personal 6.8

  • Atmósfera 5.9

  • Limpieza 6.0

  • Servicios 5.7

Comentarios más recientes

  • 9.4


    17 may 2019
    It was a pretty nice experience overall, the hostel is at the center of the city and near to the metro station, so everything is really close, the only bad thing I can say about this place is that the check inn was pretty slow, theres only one lady as host and when a person is checking in she gives everyone a 5 minute explanation about how to get to the place, because where you sleep is not the same place as where you sleep.
    México, Hombre, 18-24
  • 9.4


    07 may 2019
    They give you clean sheets right after check in, you make your bed by yourself, the receptionist is very friendly and keen to help you. The reception is not open 24 hours, so be careful with that. In my case I arrived at 11:30 am and I needed to wait until 2 PM to check in. In general is a good place.
    Venezuela, Mujer, 25-30
  • 9.1


    11 may 2019
    Recomiendo este hostel si tienes presupuesto limitado. Es un edificio viejo en Viena, te da la impresión que de verdad vives en Europa , las habitaciones , los baños y la cocina están bien . La chica de la recepción es muy amable. El area común es el comedor donde te sientas a comer y puedes conocer nuevas personas. La recepción abre de 9 am 9 pm únicamente por lo que recomiendo tomar las precauciones. La única observación que dejo al hotel es que pueden mejorar el piso para que no sea ruidoso.
    Costa Rica, Hombre, 31-40
  • 8.6


    18 may 2019
    Location is perfect, just in the middle of everything. Kitchen is a little poor, only has a microwave to cook. Receptionist, great. The only problem is the checkin office is not open 24hs. But it's ok anyway
    Argentina, Hombre, 25-30
  • 8.0


    19 may 2019
    Excelente ubicación. Recepción abierta en horarios restringidos! El resto muy bueno para el precio!
    España, Hombre, 18-24
  • 7.1

    Muy bueno

    18 may 2019
    There is no body in the reception
    Perú, Hombre, 18-24
  • 5.7


    11 may 2019
    Estuvimos dos días en el hostel y bueno sabíamos que era un albergue y lo que más nos ha decepcionado la entrada al albergue que parecía una sala de fiestas mas que unos dormitorios , en cuanto a los baños muy sucios ,y ya que convive mucha gente que mínimo que un poco de limpieza. Solo recomiendo el hostel por la ubicación y para dormir una o dos noches
    España, Mujer, 25-30
  • 5.7


    05 may 2019
    And old woman at the reception told me very rude that I couldn't be at the hostel once I did the check out, it's maybe the first hostel where I have been where this happened. They practically leave you on the street because you can't even use the internet and they block the password to enter the hostel. You can't leave your luggage because they are just 4 hours in the reception in a day.
    Perú, Hombre, 25-30
  • 3.1


    07 may 2019
    El hostel muy sucio, la habitación es ínfima y la atención del personal un desastre!!!!
    España, Mujer, 25-30
  • 2.0


    12 may 2019
    Es la peor experiencia que he tenido con un hostal. Llegué a la recepción a las 8 de la noche. Una hora después de la hora prevista por un retraso de mi avión. No había nadie en la recepción, a pesar de que la información del hostal decía que la recepción estaba abierta hasta las 9 p.m. Nadie responde en ninguno de los medios de contacto que ofrecen. Nunca recibí un email o una llamada de parte del hostal a pesar de que mi reserva fue confirmada y debitada. Tuve que buscar otro hostal.
    Francia, Hombre, 25-30
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  • Acceso a Internet gratuito
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Consignas
  • Desayuno no incluido
  • Ducha con agua caliente
  • Secador de pelo
  • Toallas no incluidas
  • Acceso a Internet
  • Consigna
  • Recepción (horario limitado)
  • Registro de entrada y salida expresar
  • Toallas de alquiler
  • Tours/Información turistica
  • WiFi