Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Best Location Hostel

Reserva con más de 4 días de antelación para optar a cancelación gratuita

Muy bueno

155 Opiniones
  • Excelente ubicación
  • Personal Atento
  • muy limpio
Ver todos los comentarios

Descripción de la propiedad

Spittelberg Christmas Market starts November 12th - December 24th! It's less than 50 steps away from us. Also on average our guests SAFE 8 EUR PER DAY on the daily public transportation cost - because you don't need it when staying with us, you can walk to all the main sights! It is the only hostel on the official Vienna city center map, closest to all sights within walking distance, check the map! The property offers the following amenities free of charge: FREE Bedsheets (basic pillow cover & and 2 bedlinens) FREE City maps FREE Lockers in all rooms (bring your padlock or buy one for 3 EUR) FREE high-speed WiFi in all rooms FREE Power Sockets in all rooms FREE USB chargers in all rooms FREE Coffee / Tea / Water FREE Handsanityzers FREE Board games FREE Poker Table FREE Computer station FREE 24h hot water Showers FREE Domestic phone calls FREE Late check-in (see online check-in details below) PLEASE NOTE THAT BOOKING SHARED MIXED DORM ROOMS MEANS EXACTLY THAT - YOU WILL BE SHARING A MIXED DORM ROOM AS BOOKED, THERE ARE NO FREE UPGRADES TO PRIVATE ROOMS AND THERE IS NO MAGIC SOLUTION TO COVID RISK EITHER. ALL GUESTS ARE EITHER VACCINATED OR MUST SHOW A NEGATIVE COVID TEST RESULT OR A EUROPEAN GREEN PASS PRIOR TO CHECK-IN. You can use a microwave/grill, hot water kettle, refrigerator, plates, cutlery, cups... but there is no full-size kitchen in the ordinary sense of it. 4 supermarkets within one minute walking. There are various non-profit vending machines for your convenience, offering toothbrushes with paste and cover for just 1 euro, earplugs, tampons, all 1euro, or even premium padlocks (3 EUR) in case you forgot to bring your own. A very nice sightseeing art gallery displays all major sights throughout the hallways. IMPORTANT please read: Payment: Reservations with invalid, declined or expired credit cards will be invalidated, especially virtual third party credit cards by MB-way or similar, if payment is declined the booking will be invalid - you will see the changed booking status when you login in to your Hostelworld account!.You must have enough funds to cover the full remaining balance NOT just the deposit that you pay online.You need a guaranteed bed, we need a guaranteed payment - it's fair and simple. City Tax of 3.2% applies if not already included on your reservation statement. If guests can not provide a negative covid test or EU-gree pass, the check in can not be completed. This is an official requirement by the Government and in full responsibility of the guest, there will be no refunds in such cases. Luggage Storage: is due to Covid restrictions currently not offered. If you need to store luggage, you can rent lockers at Train Stations or book one day more if you have a very late departure. Please plan ahead. NEW YEARS EVE TERMS AND CONDITIONS: A minimum stay of 3 nights is required in order to be able to stay during new years eve. Reservations may only be canceled 72 hours prior to the booking (arrival) date. Any late cancelations or non-arrivals will be charged for the minimum stay of 3 nights if your booking includes the date of the 31st of December. We reserve the right to charge the full amount prior to arrival. Once the cancellation period is passed, the total balance becomes non-refundable. Late or delayed check-in arrivals: You can arrive past 9pm, you simply fill out the online check-in form on our website and upload your ID (take a picture with mobile phone from passport will suffice) and click online check-in. Provided that your payment clears you will get an Email with a code and instructions on how to enter after we prepare everything. Guests for late check-in must book one day in advance and do the online check in process ON the day of arrival. You must be able to receive emails, have power on your mobile device to retrieve the email (Wifi in front of reception if needed) and understand some basic English in order to follow the email instructions on how to enter the property. It is easy and works flawlessly. Age Limit: We do not accept customers younger than 16 and older 50 years old. Making a booking outside the age limit will block our availability and therefore make you liable for the booking balance, same policy as a no show will apply. Exceptions may be made for private rooms. Disclaimer: Bookings are only possible by credit card, we do not take bookings by phone or email, please book online. Entrances and halls are monitored with CCTV cameras, every guest accepts this measure of security without further permissions in written or spoken form. The entire property is to be kept smoke and fire free, items producing heat of any kind (gas or electric cookers, stoves, toasters, candles, etc ) are prohibited and not allowed inside the hostel. Guests under the influence of alcohol and/or drugs will be denied check-in. We reserve the right to cancel a reservation and exile guest/s due to disturbing behaviour in which case no refunds will apply. Guests are liable for damages to the property or third parties. Keyloss is a minimum charge of 25 EUR. The hostels liability is limited to the maximum amount of the booking value under any circumstance. There will be no refunds for any third party faults or causes, i.e.: if the internet provider has a malfunction - we do not provide refunds, if you get sick because someone else was sick in the dorm room - we do not provide refunds, you miss a train or plane and miss your check-in, etc. Refunds if applicable are issued by management, not by reception and may take up to 7 days. Best Location Hostel Policies & Conditions: Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay. Non-refundable bookings can not be canceled and will be charged the full amount due except the city tax. Check-in at reception: from 14:00-18:00 Online check in past 18:00 / 6:00 p.m. is available. ( ) No curfew, you can enter 24 hours once you have checked in. Check out: until 10 a.m. (late check out is fined after 11 a.m. with 10 EUR per Person as it delays staff) Early check out possible anytime by dropping the bed sheets in the designated blue boxes and dropping the key in the designated white box inside the hostel. This property may pre-authorise your card before the arrival. Breakfast not included and not offered. Reception hours: 14:00 - 18:00 @ Lindengasse Nr.4 No curfew. Non smoking. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 7.6

  • Seguridad 8.0

  • Ubicación 8.8

  • Personal 6.6

  • Atmósfera 7.0

  • Limpieza 7.0

  • Servicios 6.8

Comentarios más recientes

  • 9.1


    04 jul 2020
    Very nice and celan place
    México, Hombre, 18-24
  • 9.1


    01 mar 2020
    Very nice place...
    México, Mujer, 31-40
  • 8.3


    10 sep 2021
    El nombre del Hostel estuvo a la altura, de acuerdo con mis necesidades. Está a escasos minutos a pie del centro, y al lado del metro que te lleva a la estación de tren y bus. No hay personal en el hostel, eso reduce la seguridad y posibilidad de consultar cosas. Horario de check-in reducido. Instalaciones modernas, completas y limpias, aunque habitaciones pequeñas. Relación calidad-precio muy buena en cualquier caso
    España, Hombre, 25-30
  • 6.6


    24 sep 2021
    Nos ha gustado mucho pero echamos en falta una mayor limpieza en los baños.
    España, Mujer, 18-24
  • 4.9


    09 sep 2021
    Barato y más o menos en el centro, aún así te va a tocar andar bastante. La señora mayor le dan brotes y comienza a chillar a los huéspedes por ejemplo por irte. Duchar cuando ella va a fregar. En caso de que te chille, grítale más, que hay que espabilarla . Por lo demás bn,
    España, Hombre, 25-30
  • 4.9


    10 jul 2020
    NO TIENE COCINA. Un hostel qué no tiene para poderse cocinar y asi gastar menos no tiene sentido! . Además dos baños para todo el hostel. Las duchas grandes es lo unico positivo y la ubicación Pero no vale la pena, no lo recomiendo
    Italia, Mujer, 25-30
  • 4.0


    20 jul 2021
    Bueno el atención que tenía masomenos Dejamos Pero dormitorios Duchas Tualet Dios Santo Yo no evisto tan raro mal ni en países tercer mundos de África Y la propietaria me dice que hecho gran reformas gastado mucho dinero yo a reído a esta señora directamente en la cara y edicho que deja de mentir y tomar me pelos y en la calle que situado hostal hay construcio y reformas carretera yo no edormido ni un minuto stresado cansado salido de hostel dormir al parque principal de Viena Bueno no c
    Ucrania, Hombre, 41+
  • 4.0


    18 jul 2021
    No pasaría ni una noche, ya no porque no nos pidieran ni el Covid-Test, sino porque estaba sucio tanto el colchón (manchas), sino como alguna zona de las sábanas!
    España, Hombre, 31-40
  • 3.1


    21 sep 2021
    BE AWARE that if you don't return the key at 10:00-11:00 THE LADY WILL CHARGE YOU 25 EURO WITHOUT NOTICE IN ADVANCE. The lady in the recepction who is the manager and the cleaner also is not nice at all; Zero kindness or politeness. the rooms are "OK" since Ive booked a mixed room, but the window was just beside the main entreance so the light is 24 on and the sound is very loud from people getting in/out. the bathrooms are very dirty as they're cleaned once per day. Don't recomend it at all.
    El Salvador, Mujer, 25-30
  • 2.0


    22 oct 2021
    He llegado y me ha. Dicho que mi reserva estaba cancelada. Que no Jano tarjeta de crédito y q no tenia reserva. En mi App de Hostelworld la reserva estaba confirmada y sin ninguna incidencia. No entiendo ! Me han dejado en la calle a mi hija y a mi a las 9pm , teniendo que buscar otro hotel. Por la mañana he ido nuevamente y el hostal estaba cerrado como si no existiese. No había nadie! Es un timo ! Me han cobrado una reserva y Nadir me ha devuelto nada. Nadie me ha enviado email ni nada!
    Italia, Mujer, 31-40
Ver todos los comentarios


  • Acceso a Internet gratuito
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Adaptadores
  • Ascensor
  • Cocina
  • Consignas
  • Desayuno no incluido
  • Ducha con agua caliente
  • Intercambio de libros
  • Microwave
  • Nevera/Congelador
  • Sala común
  • Secador de pelo
  • Toallas no incluidas
  • Acceso a Internet
  • Consigna
  • Recepción (horario limitado)
  • Registro de entrada y salida expresar
  • Servicio de Fax
  • Toallas de alquiler
Comida y Bebida
  • Kit para preparar té y café
  • Máquinas expendedoras
  • Juegos de mesa
  • Salón de juegos
  • WiFi