Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

※ CANCELLATION POLICY ( % of the total room charge)
2 days before your check-in date - 30 %
1 day before your check-in date - 50 %
On the day of your check-in date - 100 %
No show - 100 %

No reduction in numbers.

Additional Terms and Conditions

The reception is open from 8:00 AM to 11:00 PM.

We can keep your luggage until your check-in if you arrive at the hostel early on the day.

Please feel free to ask our reception staff.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

For group dormitory reservations, please be aware that there is the possibility that the group will be divided into multiple rooms in order to maintain the room environment.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

CITAN Hostel

Reserva con más de 7 días de antelación para optar a cancelación gratuita


817 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza fantástica
Ver todos los comentarios

Descripción de la propiedad

CITAN is a seven-story hostel with its basement floor, located in Nihon-bashi area that has seen many journeys along the Five Routes “Gokaido” since Edo era.

Even in these modern days, it still offers you a great access to the multiple lines, necessary to fully enjoy the metropolitan life as well as the good old Shitamachi area in Tokyo.

Our hostel has its original coffee shop, Berth Coffee on the first floor, and the bar and dining restaurant on the basement floor.

Your journey will be promised with a lot of great people from all over the world as well as our fine drinks and food made with the warmest heart of our staff. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.1

  • Seguridad 9.5

  • Ubicación 9.1

  • Personal 9.6

  • Atmósfera 8.8

  • Limpieza 9.7

  • Servicios 9.4

Comentarios más recientes

  • 10.0


    18 abr 2019
    Excelente lugar!!!
    México, Hombre, 25-30
  • 10.0


    21 mar 2018
    Everything was just perfect. I stayed in a private room with double bed and it was super comfortable with a great industrial design as the rest of the hostel. The food is awesome, super good! with fair prices. The drinks are the best, the staff is super nice and it takes you 4 minute walking to the metro and 15 minutes walking to Akihabara.
    México, Mujer, 25-30
  • 10.0


    04 mar 2018
    Amazing! Great atmosphere and ubication!
    Argentina, Mujer, 31-40
  • 10.0


    20 ene 2018
    Excellent service and staff, Thanks a lot
    México, Hombre, 31-40
  • 10.0


    07 oct 2017
    Me encantó! Es un lugar muy bien ubicado, con un ambiente increíble, super limpio y seguro. Si vuelvo a Tokyo, seguro vuelvo a ir ahi.
    Chile, Mujer, 25-30
  • 9.7


    11 jul 2018
    Vale la pena , bien localizado , personal atento.
    España, Hombre, 41+
  • 9.1


    17 sep 2018
    The hostel was great. It was very clean, the staff really nice. It has a JR station 2 blocks away!!! The coffee was really good, and the bar downstairs has a good vibe. The WiFi was kinda bad, but everything else was really good. Good place to stay! Totally recommended!
    México, Mujer, 25-30
  • 9.1


    03 dic 2017
    The hotel was good enough, all basics inside. Very clean and silent. It may not be located in a tourist area but very convenient location since it’s close to JR and subway so it’s well communicated to sightseeing areas.
    México, Mujer, 31-40
  • 8.9


    15 sep 2017
    Good hostel in Japan close to Tokyo metro station. Very clean and comfortable and with atmosphere pub on the ground.
    España, Hombre, 25-30
  • 8.0


    23 abr 2019
    Las habitaciones limpias y cómodas, personal un poco distraído, si eres mujer no en todos los pisos tienen regaderas para ducharse por lo que tienes que subir o bajar para hacerlo, no hay lugares para comer o conocer cerca del hostal, pueden mejorar.
    México, Pareja, 25-30
Ver todos los comentarios


  • Acceso a Internet gratuito
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Aire acondicionado
  • Ascensor
  • Cocina
  • Consignas
  • Desayuno no incluido
  • Ducha con agua caliente
  • Lavadora
  • lámpara de lectura
  • Microwave
  • Nevera/Congelador
  • Plancha/Tabla de Planchar
  • Sala común
  • Secador de pelo
  • Secadora
  • Terraza al aire libre
  • Acceso a Internet
  • Alquiler De Bicicletas
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción (horario limitado)
  • Toallas de alquiler
Comida y Bebida
  • Bar
  • cafetería
  • Comidas disponibles
  • Kit para preparar té y café
  • Restaurante
  • WiFi


  • 2019

    3°, Mejor cadena de hostels