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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The reminder needs to be paid three 3 weeks prior to arrival via Payal or direct Bank Deposit once the Hostelworld bookings is made. If you want to book with less than three weeks notice please make the booking or contact us directly.

In case of No Show the first night will be charged to the credit card.

If there is a reduction in numbers the full amount will be paid for the remainder of the people on the group.

Additional Terms and Conditions

There is a security deposit of 150 pesos per person to be given in cash on arrival for loss of bedding, keys or general damage to the hostel and its contents.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.
1/30

Casa Kraken Hostel

Reserva con más de 3 días de antelación para optar a cancelación gratuita
9.3

Magnífico

329 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza fantástica
Ver todos los comentarios

Descripción de la propiedad

Hola! This is the Kraken Hostel and we want you to stay here! We're right in the center of downtown, next to the church, the plaza, and townhall. We're close to everything: beaches, bars, shopping, markets, bus stops, etc. Right now during the summer months we offer A/C in two of our dorms and no A/C in one of them at a cheaper rate. We have free daily activities, taking you to beautiful beaches and waterfalls, going on a hike, a tour of the town, or going out to party! We have a rooftop bar that operates most nights of the week for sunset happy hour (pre-game!). We're a safe hostel with good vibes. All of our staff and volunteers are super friendly and helpful. We like adventure and a good party, and make the best food recommendations. So stop your search and come stay with us! Much love, fellow travellers!

Casa Kraken is located in between the church of Our Lady of Guadalupe and the main square (adjacent to the city hall). We are also a block away from the main area of the Malecon: the seahorse statue and the outdoor amphitheater (right next to Los Arcos).

In total we have three dorms: we have an eight bed female dorm and two ten bed mixed dorms, one with A/C and one without. They all come with oscolating floor fans and ceiling fans. There are also assigned lockers (with a padlock) inside the dorms for each guest. Staff members organize bar crawls, day trips to the beach, various hikes, and Spanish lessons; feel free to ask for any events! We have a beautiful ocean and city view from our rooftop terrace that is not to be missed.

Casa Kraken Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 12:00PM.
Check out by 11:00AM.

Payment upon arrival by cash.

Taxes included.
Breakfast included.

General:

The reception service is open from 08.00 to 22.00
No curfew.
We do not accept customers younger than 18 years of age, or older than 55 years of age.
The maximum period of stay is 10 days.
This property might pre-authorize your credit card.

Check in and check out is between 8 am and 10 pm. Our front desk is only open from 8 am to 10 pm. If you need to check in after 10pm, please let us know in advance. We are not responsible for flight or any kind of delays.

Valid national ID is strictly required for check in or loss of reservation will be applied. If you are not a Mexican national, this means your passport.

In the case that you can't pay the total on arrival you will have to pay the normal walk-in rate. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.3

  • Seguridad 9.7

  • Ubicación 9.7

  • Personal 9.5

  • Atmósfera 9.4

  • Limpieza 9.0

  • Servicios 8.8


Comentarios más recientes

  • 10.0

    Magnífico

    20 abr 2022
    Excelente lugar muy recomendable, sin duda regresaré.
    México, Hombre, 31-40
  • 10.0

    Magnífico

    25 mar 2022
    The hostel was really nice and very clean! It had a roof top with a great view and a bar. The staff and the activities were awesome too... I totally recommended it!!!
    España, Mujer, 25-30
  • 10.0

    Magnífico

    20 mar 2022
    Hostel muy bien ubicado, muy buena energía de las personas que atienden, hay paseos a la playa a diario :)
    Colombia, Mujer, 31-40
  • 10.0

    Magnífico

    11 ene 2022
    Great experience, awesome staff! Thanks for making me feel welcome :)
    Canadá, Mujer, 25-30
  • 9.7

    Magnífico

    05 abr 2022
    Muy buen servicio, muy buena ubicación y en general todo muy bien
    México, Hombre, 25-30
  • 9.7

    Magnífico

    20 feb 2022
    Muy agradable estancia, solo la incomodidad de no tener puerta en el acceso a regaderas
    México, Mujer, 41+
  • 9.4

    Magnífico

    31 ene 2022
    Good experience, super cool and helpful staff, nice view, mostly clean, nice breakfast
    Argentina, Mujer, 25-30
  • 9.4

    Magnífico

    27 ene 2022
    El lugar es mucho mejor en fisico que en las fotos. Ya con eso ustedes se podran imaginar. La atencion del personal que alli labora es genial. La cocina amplia, las duchas amplias y con agua caliente (Genial). Tienen una terraza espectacular con una vista increible hacia el mar donde se puede apreciar el aterdecer. ¡Sin lugar a duda lo recomiento!
    Colombia, Hombre, 25-30
  • 9.1

    Magnífico

    13 abr 2022
    We had the best time in Kraken. Staff organizes free activites everyday. The rooftop bar is amazing. Place is clean. Good vibes.
    España, Hombre, 25-30
  • 8.6

    Estupendo

    29 mar 2022
    Its a great place, really well located and with and amazing staff. But suuuper noisy and the maitress where old and unconfortable. I didnt like they close kitchen at night.
    Argentina, Mujer, 31-40
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Servicios

Gratis
  • Acceso a Internet gratuito
  • Desayuno gratis
  • Ropa de cama incluida
  • WiFi Gratis
General
  • BBQ
  • Cocina
  • Consignas
  • Ducha con agua caliente
  • Intercambio de libros
  • Microwave
  • Nevera/Congelador
  • Plancha/Tabla de Planchar
  • Sala común
  • Secador de pelo
  • Sigue la guía de Sanitaria de Covid-19
  • Teléfonos con tarjeta
  • Terraza al aire libre
  • Toallas no incluidas
  • Utensilios
  • ventilador de techo
Servicios
  • Check out tardío
  • Consigna
  • Limpieza de la habitación
  • Recepción (horario limitado)
  • Seguridad 24 horas
  • Toallas de alquiler
  • Tours/Información turistica
Comida y Bebida
  • Bar
Entretenimiento
  • Juegos de mesa
  • WiFi


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