Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The reminder needs to be paid three 3 weeks prior to arrival via Payal or direct Bank Deposit once the Hostelworld bookings is made. If you want to book with less than three weeks notice please make the booking or contact us directly.

In case of No Show the first night will be charged to the credit card.

If there is a reduction in numbers the full amount will be paid for the remainder of the people on the group.

Additional Terms and Conditions

There is a security deposit of 150 pesos per person to be given in cash on arrival for loss of bedding, keys or general damage to the hostel and its contents.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Casa Kraken Hostel

Reserva con más de 3 días de antelación para optar a cancelación gratuita


156 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza fantástica
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Descripción de la propiedad

Hola! This is the Kraken Hostel and we want you to stay here! We're right in the center of downtown, next to the church, the plaza, and townhall. We're close to everything: beaches, bars, shopping, markets, bus stops, etc. Right now during the summer months we offer A/C in two of our dorms and no A/C in one of them at a cheaper rate. We have free daily activities, taking you to beautiful beaches and waterfalls, going on a hike, a tour of the town, or going out to party! We have a rooftop bar that operates most nights of the week for sunset happy hour (pre-game!). We're a safe hostel with good vibes. All of our staff and volunteers are super friendly and helpful. We like adventure and a good party, and make the best food recommendations. So stop your search and come stay with us! Much love, fellow travellers!

Casa Kraken is located in between the church of Our Lady of Guadalupe and the main square (adjacent to the city hall). We are also a block away from the main area of the Malecon: the seahorse statue and the outdoor amphitheater (right next to Los Arcos).

In total we have three dorms: we have an eight bed female dorm and two ten bed mixed dorms, one with A/C and one without. They all come with oscolating floor fans and ceiling fans. There are also assigned lockers (with a padlock) inside the dorms for each guest. Staff members organize bar crawls, day trips to the beach, various hikes, and Spanish lessons; feel free to ask for any events! We have a beautiful ocean and city view from our rooftop terrace that is not to be missed.

Casa Kraken Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 12:00PM.
Check out by 11:00AM.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 08.00 to 22.00
No curfew.
We do not accept customers younger than 18 years of age, or older than 55 years of age.
The maximum period of stay is 10 days.
This property might pre-authorize your credit card.

Check in and check out is between 8 am and 10 pm. Our front desk is only open from 8 am to 10 pm. If you need to check in after 10pm, please let us know in advance. We are not responsible for flight or any kind of delays.

Valid national ID is strictly required for check in or loss of reservation will be applied. If you are not a Mexican national, this means your passport.

In the case that you can't pay the total on arrival you will have to pay the normal walk-in rate. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.2

  • Seguridad 9.7

  • Ubicación 9.8

  • Personal 9.1

  • Atmósfera 8.6

  • Limpieza 9.3

  • Servicios 8.8

Comentarios más recientes

  • 10.0


    30 jul 2021
    A lot of interesting people, i really enjoyed my days staying here.
    México, Hombre, 25-30
  • 10.0


    30 mar 2021
    El mejor lugar para deecansar y convivir no importa si vas solo o acompañado tu estadia sera de lo mejor
    México, Hombre, 18-24
  • 10.0


    30 ene 2021
    un lugar muy binito y lo mejor son las persoans que trabajan hacen juegos y actividades todo genial .. Marion la chica que atienen es una excelente persona mucho exito saludos
    México, Grupo mixto, 25-30
  • 10.0


    12 ene 2021
    Fue mi segunda casa durante 20 dias, el equipo de voluntarios y Adela son geniales, te hacen sentir como en casa.. el lugar siempre esta impecables! La buena vibra que se siente en el ambiente es increible, la predisposicion de la gente siempre es la mejor! Cada rincon del hostel tiene algo de historia de las personas que pasaron por el! Muy bien ubicado, cerca de todo, voy a extrañar mucho el hostel, y sin dudas cada que vuelva por vallarta lo elegiré! 🇦🇷🤙🏻 Gracias por todo! ✌🏻
    Argentina, Hombre, 25-30
  • 10.0


    09 ene 2021
    Amazing hostel with amazing staff! Travis really helps you with any question you got and has good recommendations for whatever you want to visit. Also shoutout for Dave and Arno for making me feel so welcomed :) would definitely come back!
    Canadá, Mujer, 18-24
  • 10.0


    10 dic 2020
    Recomendado 100%, buena atención por parte del staff, te dan recomendaciones de lugares a dónde ir. Las habitaciones y el baño limpios siempre. Respetuosos y amigables, a nosotros nos recibieron con una coronita. Te dan de desayunar (una barra con café, careal, tostadas con nutella o mermelada, fruta). Está en excelente ubicación y tus cosas se guardan en lockers con candado que ellos te dan. La mayoría son gringos (como en todo Vallarta). Las 3 b's pues: bueno, bonito y barato
    México, Grupo mixto, 18-24
  • 10.0


    26 nov 2020
    Increíble estancia, atención, limpieza, ubicación y un ambiente único.
    México, Mujer, 31-40
  • 8.9


    06 jul 2021
    En general todo bien, solo siento que faltaba más ambiente latino en el lugar, prácticamente se quedaron puras personas de habla inglesa cuando yo estuve ahí (que no tuve problema ya que hablo ingles).
    México, Hombre, 18-24
  • 8.9


    28 may 2021
    Buena ubicación, buenas terrazas y buen ambiente que hacen los voluntarios y el staff
    Colombia, Hombre, 31-40
  • 6.9


    03 may 2021
    Creo q' lo mejor de aquí es la ubicación, y las personas que te reciben. La comodidad y lo demás pues esta aceptable. Ahora, si eres una persona algo exigente, no creo que este lugar sea para tí, si eres todo terreno, no creo q tengas ninguna problema.
    México, Hombre, 31-40
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  • Acceso a Internet gratuito
  • Desayuno gratis
  • Ropa de cama incluida
  • WiFi Gratis
  • BBQ
  • Cocina
  • Consignas
  • Ducha con agua caliente
  • Intercambio de libros
  • Microwave
  • Nevera/Congelador
  • Plancha/Tabla de Planchar
  • Sala común
  • Secador de pelo
  • Sigue la guía de Sanitaria de Covid-19
  • Teléfonos con tarjeta
  • Terraza al aire libre
  • Toallas no incluidas
  • Utensilios
  • ventilador de techo
  • Check out tardío
  • Consigna
  • Limpieza de la habitación
  • Recepción (horario limitado)
  • Seguridad 24 horas
  • Toallas de alquiler
  • Tours/Información turistica
Comida y Bebida
  • Bar
  • Juegos de mesa
  • WiFi