Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any changes (cancelation, or reduction in numbers) should be made 1 week before the booking (i.e. before payment is made)

Additional Terms and Conditions

Dietary requirements for breakfast should be communicated before arrival. A maximum of 2 different options of breakfast can be offered.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Chill Inn Hostel

Reserva con más de 14 días de antelación para optar a cancelación gratuita


751 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza excelente
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Descripción de la propiedad

The Palapa style huts provide an authentic Mayan accomodation experience (with added comfort) as well as a cool place to sleep and relax after a day of exploring Tulum's beaches, Cenotes and Pueblo. Famous for our creative and delicious breakfasts, chilled family atmosphere, and best local advice and secrets, this is truly the best place to stay in Tulum.

We have 4 dorms with the choice of 4, and 8 beds, each equipped with a separate bathroom and hot shower. Each of our beds feature a power socket, a reading light, a fan and a security box (while fitted curtains give you a feeling a privacy just like home (well almost)). The 4 bed dorm has Air Conditioning.

The shared kitchen, indoor and outdoor areas are great spots to mingle, kick up your feet and chillax. In addition we will treat you to a great breakfast to kick-start your day and free WiFi to stay in touch with your loved ones or just browse.

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.0

  • Seguridad 9.1

  • Ubicación 9.1

  • Personal 9.4

  • Atmósfera 8.8

  • Limpieza 8.5

  • Servicios 8.5

Comentarios más recientes

  • 10.0


    30 dic 2019
    Chillin hostel...mi casa en Tulum por 17 inolvidables días. Muy buena ubicación todo muy cómodo y agradable,lo más importante la buena acogida y la calidad humana y la buena onda de Teresa,Paco y todo el equipo del hostel. Les voy a echar mucho de menos hasta que vuelva que espero que sea pronto . Gracias por todo
    Uruguay, Hombre, 41+
  • 10.0


    11 dic 2019
    Chill inn is one of the best hostel stays I’ve ever had! The location, staff, homemade breakfast, and environment are everything you could hope for in a visit to Tulum. The price is unbeatable for all that’s included and the nightly events in Mezcalina bar are perfect for getting to know other travelers. Really amazing place and staff! Definitely i will come back!
    Argentina, Mujer, 31-40
  • 10.0


    10 dic 2019
    Excelente servicio. Todos en el hostal son personas increíbles. Muy limpio, desayuno buenísimo. Paco y todo el personal siempre están al pendiente y tienen mucho conocimiento acerca del área. Son muy accesibles y disfrute mucho de mi estancia aquí.
    México, Hombre, 25-30
  • 10.0


    21 nov 2019
    Excelente lugar para quedarse, todo fue una maravilla, me la pasé mejor de lo que esperaba. Los dueños están muy pendientes del lugar y los desayunos son muy ricos. Una excelente opción para quedarse en Tulum.
    México, Hombre, 25-30
  • 9.4


    22 dic 2019
    ¡Genial! Su personal muy amable, desayuno muy rico, volvería sin ninguna duda
    México, Mujer, 25-30
  • 9.1


    11 mar 2020
    Excelente experiencia 😊 El ambiente es muy cálido, el desayuno riquísimo y la atención muy agradable.
    Argentina, Grupo mixto, 25-30
  • 9.1


    18 ene 2020
    Buen hostal, la calidad-precio es buena,lo mejor de todo la buena honda del personal, en especial Paco es un tipazo! siempre dispuesto a ayudarte y muy amables, 100% recomendado!
    México, Hombre, 31-40
  • 9.1


    15 ene 2020
    Enjoy a lot of stay in the hostel. Since I arrived, the attention was excellent. The hostel is small but very cozy, so it is easy to meet your classmates during the stay and make new friends. The very healthy breakfast.
    México, Grupo mixto, 25-30
  • 8.0


    17 ene 2020
    Bun ambiente y atención por el personal, el desayunos es rico y te dan danps para moverte en la zona, recomendado
    México, Hombre, 25-30
  • 7.4

    Muy bueno

    28 nov 2019
    Al inicio el recibimiento fue muy bueno y la persona encargada del hostal fu muy amable pero al día siguiente su actitud fue muy indiferente y se sentía un mal ambiente en el lugar.
    Colombia, Mujer, 18-24
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  • Acceso a Internet gratuito
  • Desayuno gratis
  • Ropa de cama incluida
  • WiFi Gratis
  • BBQ
  • Cocina
  • Consignas
  • Alquiler De Bicicletas
  • Seguridad 24 horas
  • Toallas de alquiler
Comida y Bebida
  • Kit para preparar té y café