Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any changes (cancelation, or reduction in numbers) should be made 1 week before the booking (i.e. before payment is made)

Additional Terms and Conditions

Dietary requirements for breakfast should be communicated before arrival. A maximum of 2 different options of breakfast can be offered.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.
Reserva con más de 3 días de antelación para optar a cancelación gratuita


908 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza excelente
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Descripción de la propiedad

The beauty of Caribbean beaches, the clearness of its waters and Cenotes and the crazy Maya Jungle undoubtedly makes of Tulum a must-see destination in Mexico.
Reserve at our traveler’s home and you will enjoy Chill inn’s authentic breakfasts, the best local advices to visit the area, crazy friends and of course chill vibes.
In Tulum, we are located in the center of the town, perfect to take your bike and visit all amazing spots around: ruins, beaches, cenotes… You can swim, dive and explore the same day, before coming back and relax in our hammocks in the shadows of the trees.

In other words, the perfect place to stay and enjoy the authentic Caribbean life in Tulum, surrounded by nature!

Don’t hesitate longer, come and make your own experience.

We have 4 dorms with the choice of 4 and 8 beds, each equipped with private bathroom and shower. Each of our beds feature a power socket, a reading light, a small fan and privacy curtains which will give you a feeling of privacy just like home (well almost)). One of our dorm offers Air Conditioning.

The shared kitchen and indoor and outdoor areas are great spots to mingle, kick up your feet and chillax. In addition we will treat you to a great breakfast to kick-start your day and free WiFi to stay in touch with your loved ones or just browse.

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 8.8

  • Seguridad 9.1

  • Ubicación 9.0

  • Personal 9.3

  • Atmósfera 9.1

  • Limpieza 8.3

  • Servicios 7.7

Comentarios más recientes

  • 10.0


    29 ene 2022
    Lugar acogedor, personal dispuesto a ayudarte y recomendarte que hacer y que visitar. Los desayunos estaban muy buenos y la vibra del lugar es muy familiar. La gente de otros países que atiende en el hostal eran muy simpáticos y generaban un gran ambiente para conversar, escuchar música y tomar algunos tragos.Lo recomiendo. Por mejorar: el agua caliente en los baños de habitaciones compartidas, y más ropa de cama en caso de frío, ya que nos tocaron días fríos y la pieza no estaba muy aislada.
    Chile, Mujer, 25-30
  • 10.0


    06 nov 2021
    Lugar muy acogedor y limpio y el staff muy agradable.
    España, Mujer, 25-30
  • 10.0


    28 jul 2021
    Muy lindo lugar, sin duda volvería. Mil gracias por su atención!!!
    Colombia, Mujer, 31-40
  • 10.0


    24 jul 2021
    La señora Teresa es una persona súper amable y atenta. Siempre está dispuesta a colaborarte en lo que necesitas y da recomendaciones para visitar lugares que son muy buenas y hermosos. Ella brinda confianza y responsabilidad con los bienes propios de los visitantes de su hostal. Y se preocupa por satisfacer las necesidades de sus huéspedes.
    Colombia, Mujer, 18-24
  • 9.7


    21 ago 2021
    El sitio tiene muy buen ambiente! Preparan los desayunos con mucho cariño y están deliciosos. El personal es super amable y te aconsejan en todo momento de actividades y qué hacer por la zona. Las camas eran muy amplias. Se pueden alquilar bicicletas en el mismo hostel. Dispone de baño con ducha dentro de la habitación y también baños y duchas fuera de la habitación. Las zonas comunes son muy cómodas y bonitas. Repetiríamos seguro!
    España, Todo el grupo son mujeres, 25-30
  • 9.1


    02 may 2022
    The hostel is very cute and well located. The kitchen is great :) they also rent bikes for 100 mxn.
    España, Mujer, 31-40
  • 9.1


    15 ene 2022
    Great hostel with very nice and helpful staff, tasty breakfast. It's the perfect ambiente to get to know lovely people far away from the typical pretentious, fancy pansy Tulum crowd. Very recomendable.
    Suiza, Hombre, 25-30
  • 9.1


    22 nov 2021
    The place is very very nice and the staff is so friendly and helpful! Common spaces are super clean and cozy, breakfast is always different and made with love. The dorm was also very comfortable as you have some courtains all around the bed. Quality/price is very good! Recommend it.
    Italia, Mujer, 25-30
  • 6.0


    09 nov 2021
    The hostel was ok… very small and quaint. The free breakfast in the morning was a nice detail. Bed was old, I could feel the metal springs in the bed and the toilet and shower area was very small with no privacy at all. The volunteers were very friendly and helpful but the manager who cooks breakfast in the morning was not. She gave me a lot of attitude about getting ready in the empty room I stayed in after check out. Basically kicked me out when the hostel and room was completely empty anyway.
    Estados Unidos, Mujer, 25-30
  • 4.9


    03 mar 2022
    Hostel muy sobrevalorado, mucha gente en poco espacio lejos de todo
    España, Hombre, 31-40
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  • Acceso a Internet gratuito
  • Desayuno gratis
  • Ropa de cama incluida
  • WiFi Gratis
  • BBQ
  • Cocina
  • Consignas
  • Alquiler De Bicicletas
  • Seguridad 24 horas
  • Toallas de alquiler
Comida y Bebida
  • Kit para preparar té y café