Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.
Reserva con más de 3 días de antelación para optar a cancelación gratuita


142 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza fantástica
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Descripción de la propiedad

RELAX ZONE! Enjoy your book, a beer or a glass of wine in our hammocks or on our terraces. Get in contact with fun people! If you do need internet, you can use our free WiFi connection. You can have Spanish classes in our hostel. We do have many games to play, a good collection of movies, good music to enjoy yourself, when you´re not on a hike or enjoying the beautiful area around Samaipata. Sit on one of our terraces, hamocks or patio, enjoy the company of our housecat (not inside).

The surrounding of Hostel Serena presents you a great view of the village and the peace of the mountains. Every afternoon there is a spectacular sunset one can see while sitting in our flower garden.

Rates at Hostal Serena include a daily buffet breakfast, including juice, fresh fruit, bread, home-made jams, pancakes, a variety of tea and coffee, eggs, yogurt with granola.

Free private parking is available on site.
There is a 24-hour front desk at the property.
Free mineralwater is provided 24 hours a day.

The bathrooms and rooms with its comfortable beds and mattresses are all unique and spacious. The common space is furnished with a TV, a lot of DVDs, CDs and Books that is connected to the open dining room and kitchen. The large well-equipped kitchen offers facilities to cook, with oven, to make tea or coffee apart from that there is always fresh mineral water for free.

Hostal Serena's Policies & Conditions:

Check in and Check out: flexible - we still advise customer to contact the hostel before arrival.

Every guest needs to leave an approx. time of arrival to confirm booking.

Cancellation policy: 48 hours before arrival.
Payment upon arrival or when leaving property by cash.

Taxes included.
Buffet breakfast included.

No curfew.
Pet friendly.
Child friendly.
24/7 Reception. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.9

  • Seguridad 9.7

  • Ubicación 9.6

  • Personal 10.0

  • Atmósfera 10.0

  • Limpieza 9.9

  • Servicios 9.8

Comentarios más recientes

  • 10.0


    23 mar 2022
    Mi estancia en Serena fue maravillosa y tranquila. Las instalaciones y la limpieza insuperables. Bert, su familia y las mascotas son muy cercanos y agradables y el desayuno es completisimo. La casa es muy amplia y cómoda. Tiene unas vistas espectaculares. El lugar perfecto para estar en Samaipata.
    España, Mujer, 31-40
  • 10.0


    01 mar 2022
    Estancia muy agradable, buenas vistas y un desayuno espectacular. Bert es el mejor anfitrión!! 100% recomendable :)
    España, Mujer, 25-30
  • 10.0


    26 feb 2020
    It felt like home. You had a big living room, a terrace and a huge garden with hammocks. Everyday there was a super tasty breakfast buffet. Every evening there was a fancy dinner which costed extra. There was a fully equipped kitchen it was all clean and extraordinarily nice for Bolivia. The owner and his wife were super nice and always up for a chat! I met some great people there and the fact that was no WiFi was so good. I had booked 4 nights and ended up staying 2 weeks. I highly recommend!
    Alemania, Hombre, 18-24
  • 10.0


    07 feb 2020
    Ok, where to start, this is honestly the best hostel i stayed in, in my trip in south America. It is exactly what i was looking for, clean, quiet and relaxed but the best feature is the breakfast seriously, the effort Bert, the owner, puts in to his place is amazing. The dinner he offers in the evenings are excellent too. If you are looking to relax and disconnect and for the best breakfast ever i highly recommend la serena. 10/10
    Alemania, Hombre, 18-24
  • 9.7


    11 abr 2021
    Un hostel muy lindo, tiene una vista impresionante del pueblo, la ubicación es buena pero no cuando llueve y quieres llegar en Mototaxi, Beto (el dueño) muy amigable y linda persona, los voluntarios que trabajan allí son atentos y claro el desayuno es de los mejores que probé! Muy recomendable.
    Bolivia, Hombre, 25-30
  • 2.0


    01 may 2021
    Quiero el reembolso de lo que pagué. Al llegar al lugar, me dijeron que no había espacio, la dueña me hablo y no me quiso recibir, fue grosera, me dijo que yo reserve unas horas antes y que ella no me podía recibir. Termine hospedadome en otro lugar que se consiguió. No estoy de acuerdo con sus argumentos, el lugar me salía libre y me permitia hospedarme. No soy el culpable que el personal no administre la aplicación
    México, Hombre, 25-30
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  • Acceso a Internet gratuito
  • Aparcamiento gratuito
  • Desayuno gratis
  • Ropa de cama incluida
  • Toallas incluidas
  • WiFi Gratis
  • Acceso mediante tarjeta llave
  • Aparcamiento
  • aparcamiento para bicicletas
  • Cocina
  • Consignas
  • Ducha con agua caliente
  • Intercambio de libros
  • lámpara de lectura
  • Nevera/Congelador
  • Plancha/Tabla de Planchar
  • Sala común
  • Teléfonos con tarjeta
  • Terraza al aire libre
  • tv por cable
  • Utensilios
  • ventilador de techo
  • Acceso a Internet
  • Check out tardío
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción (horario limitado)
  • Seguridad 24 horas
Comida y Bebida
  • cafetería
  • Kit para preparar té y café
  • Futbolín
  • Juegos de mesa
  • Salón de juegos
  • Selección de DVD
  • WiFi