Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Lotte - The Backpackers

Reserva con más de 14 días de antelación para optar a cancelación gratuita


1757 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza fantástica
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Descripción de la propiedad

Lotte Hostel is a unique old house. It is situated in the heart of old town Heidelberg and it's very close to the historic castle, the main shopping street, bars and restaurants. We are an independent hostel. Get to know our friendly staff and the owner and have a chat about who Lotte actually was.

This homely house offers eight guestrooms only, each with a stylistic individual interior decor and with an ambience of living-room cosiness of a family home.

On the ground and first floor of this lovely old house we offer you newly renovated and refurbished dormitory-style accommodation. One dorm is for girls only - they also have their own bathroom close by. Use our new grandma-style kitchen or the cosy living-room.

On the second floor you are welcome to choose from two 60's-style double-rooms and one 3-bed-dorm. Two bathrooms and a kitchen are for those guests only - enjoy the lovely view of the castle when having breakfast!

Please Note:

Cancellation: A confirmed booking can be cancelled only in writing (email) without cost up to 24 hours in advance of your arrival (3 pm the day before). This booking will considered to be cancelled only when you have received our cancellation confirmation email. If you need to cancel your booking less than 24 hours in advance and we cannot sell your bed then we will have to take payment from you for the first night of your booking.

No Show: If you don't appear without cancelling, then we will take payment from you for the first night of your booking.

Our Reception is open from 8.00 until 13.00 and then from 14.00 until 22.00.
Check-out until 11 am, check-in from 15.00
If you need to arrive after 22.00, then you must let us know in advance, we don’t want you to have to sleep under the “Old Bridge” because our door is locked!

When checking in you will receive a key, so you have around-the-clock access to the hostel.
We kindly ask you to pay in cash or with card (EC, Master, Visa) when checking-in.
Price includes bed linen, any time tea, coffee, cereal, milk, a private locker in the dorms (no liability), Wi-Fi, a fully equipped communal kitchen, a cosy living room with a computer for free use! We have no TV, nowhere, on purpose! All rooms got shared bathrooms. You can rent a towel for 1 € (included if you booked a double room).

Not included are extra cleaning costs (50 – 100€) if the room was left in an extraordinary mess.

At Check-in you will be given keys that will give you 24 hour access to the hostel and your room.
If you lose the keys then you will be asked to pay 50 euro for replacement keys.

In case you booked a dormitory: We expect you to respect your room mates and allow them space, peace and tranquillity! We allow only one person per bed and no strangers in the hostel!
Due to organisational reasons we may switch you from a 5- to 6-bed-dorm and vice versa. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.5

  • Seguridad 9.8

  • Ubicación 9.9

  • Personal 9.9

  • Atmósfera 9.5

  • Limpieza 9.9

  • Servicios 9.6

Comentarios más recientes

  • 10.0


    03 ago 2020
    Lovely and cozy hostel in the heart of Heidelberg! The staff is always smiling and willing to help. Common areas and rooms are always clean, simply perfect! I will definitely recommend.
    Francia, Mujer, 18-24
  • 10.0


    25 nov 2019
    Everything was really amazing!! Best hostel in town, really nice staff if you needed anything they will be there to help you, really nice dorms and bath really clean, they offer cereal, coffee and tea for free 24/7 which is amazing, and as it was my birthday when I stayed in there they even gave me a present, how cool is that!! Best hostel I’ve ever been 😊
    México, Mujer, 25-30
  • 10.0


    29 sep 2019
    Ha sido la mejor experiencia que he tenido en hostels, super atentas en todo momento las encargadas, todo super céntrico y te hacen sentir como en casa por su hospitalidad. La sala común da la oportunidad de conocer a los que se hospedan, en un ambiente muy tranquilo Lo recomendaría 100%
    Costa Rica, Hombre, 25-30
  • 10.0


    18 jun 2019
    El personal es muy atento, las camas son cómodas. Sin duda alguna es uno de los mejores hostales en los que he estado.
    México, Hombre, 18-24
  • 10.0


    31 may 2019
    Las camas muy cómodas. La limpieza de los espacios comunes era todo el tiempo. La amabilidad de las chicas de la recepción, inmejorable. La cocina está completamente equipada. Sin dudas volvería!!
    Argentina, Mujer, 18-24
  • 10.0


    12 mar 2019
    Great place to stay
    Rumania, Mujer, 25-30
  • 10.0


    18 feb 2019
    Gente amorosa. Es un hostel que parece una casa, así que allí te sentís. Me quede por una noche y todo estuvo bien. Hay café gratis a toda hora y es muy rico.
    Argentina, Mujer, 18-24
  • 9.7


    04 oct 2019
    A good hostel :)
    México, Mujer, 25-30
  • 9.4


    09 oct 2018
    Muy buena atención en todo momento. Excelente lugar
    Italia, Hombre, 25-30
  • 8.3


    18 dic 2018
    Se encuentra super bien ubicado y limpio
    México, Mujer, 25-30
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  • Acceso a Internet gratuito
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Adaptadores
  • aparcamiento para bicicletas
  • Cocina
  • Consignas
  • Ducha con agua caliente
  • lámpara de lectura
  • Sala común
  • Secador de pelo
  • Consigna
  • Servicio postal
  • Toallas de alquiler
Comida y Bebida
  • Kit para preparar té y café
  • Juegos de mesa


  • 2020

    1°, Ganadores por países Germany

  • 2019

    1°, Ganadores por países Germany

  • 2017

    1°, Ganadores por países Germany

  • 2016

    1°, Ganadores por países Germany

  • 2014

    1°, Ganadores por países Germany


  • 2014

    Hostel más pequeño del mundo