Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.


Reserva con más de 2 días de antelación para optar a cancelación gratuita


887 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza fantástica
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Descripción de la propiedad

Lum offers dorms with AC, soft beds with individual power outlets, and ample lockers. Breakfast isn’t included; however, you get a free bike to use during your stay and a fully equipped kitchen where you can cook. You can socialize at our bar area which shuts down at 11pm, and you can carry on the night at Tulum's nightlife area which is only a short walk away. Welcome to Lum your home in Tulum.

Lum Policies and Conditions:
Payments in cash only.
Cancellation policy: 24h before arrival.
We don't accept groups larger than 6 people.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast not included.


The reception service is open from 07:00 to 21:00 (If you're arriving later than 21:00, we'll notify the night guard. He will let you in and show you to your bed. You can check in next morning.)
No curfew.
We do not accept customers younger than 18 years of age.
This property might pre-authorize your credit card. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.5

  • Seguridad 9.6

  • Ubicación 9.5

  • Personal 9.8

  • Atmósfera 9.6

  • Limpieza 9.5

  • Servicios 9.5

Comentarios más recientes

  • 10.0


    05 ene 2020
    Excelente Hostal, muy buena ubicación, excelente el personal son muy amables y te ayudan con todo.
    México, Hombre, 18-24
  • 10.0


    27 dic 2019
    Awesome place to stay, really nice staff and they're all attentive if you need something. You can ride a bike for free and explore the places nearby. You may label your food and chill on the rooftop or the living room. Really well located nearby doctor, hypermarkets and main avenue.
    México, Hombre, 25-30
  • 10.0


    05 dic 2019
    Top hostel in Tulum, friendly staff. I love it
    México, Hombre, 25-30
  • 10.0


    17 jul 2019
    Uno de los mejores hostales en los que he estado, son una familia que te recibe con los brazos abiertos
    México, Hombre, 18-24
  • 9.7


    27 dic 2019
    Excellent Hostel, the staff and the travelers are amazing, they like to party but also to respect sleeping time. Activities every day. Nice beds, 6 people per room, the perfect number. Thanks a lot Lum.
    México, Hombre, 25-30
  • 9.7


    27 nov 2019
    Great hostel :) friendly staff, super clean and modern, and the free bike rental was great! I stayed here over thanksgiving and the staff even made all the guests a lovely thanksgiving dinner!
    Estados Unidos, Mujer, 25-30
  • 9.7


    21 ago 2019
    El lugar es muy agradable, a unas calles de ADO, tiendas y super mercados cercas para hacer compras, limpieza total, todos los dias ves a la gente limpiando el hostal, las duchas tienen muchas presión eso es super relajante, te rentas bicicletas sin ningún costo y quisiera reconocer a Lorenzo, siempre al pendiente y tratando de ayudarte en todo lo que pueda, volvería a esta hostal sin pensarlo.
    México, Hombre, 25-30
  • 9.4


    03 feb 2020
    Muy buen hostel con muy buena onda y gente copada.
    Argentina, Hombre, 31-40
  • 9.1


    01 nov 2020
    Un buen lugar para estar ! El staff que trabaja ahí es muy amable y dispuesto a ayudarte siempre. Las camas son cómodas y la cocina está muy bien equipada.
    Colombia, Hombre, 25-30
  • 9.1


    01 mar 2020
    No breakfast in the morning is a bummer, I recommend going to El Rincon Chiapaneco for a cheap and filling meal in place of it. The bed arrangement is interesting but it works, the showers are good, and it has a more chilled vibe so look elsewhere for big parties. They organise/lead day trips for the guests, so it's super handy if you're a solo traveller and/or new to the area.
    Inglaterra, Hombre, 31-40
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  • Acceso a Internet gratuito
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Aire acondicionado
  • aparcamiento para bicicletas
  • Cocina
  • Consignas
  • Desayuno no incluido
  • Ducha con agua caliente
  • lámpara de lectura
  • Microwave
  • Nevera/Congelador
  • Sigue la guía de Sanitaria de Covid-19
  • Terraza al aire libre
  • tv por cable
  • ventilador de techo
  • Acceso a Internet
  • Alquiler De Bicicletas
  • Consigna
  • Recepción (horario limitado)
  • Seguridad 24 horas
  • Toallas de alquiler
Comida y Bebida
  • Bar
  • Juegos de mesa
  • WiFi


  • 2020

    1°, Ganadores por países Mexico

  • 2020

    1°, Hostels más populares Tulum

  • 2020

    3°, Ganadores por continente North America