Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Pueblo Magico Tulum

Reserva con más de 2 días de antelación para optar a cancelación gratuita

Muy bueno

229 Opiniones
  • Excelente ubicación
  • Personal extraordinario
  • Limpieza excelente
Ver todos los comentarios

Descripción de la propiedad

Pueblo Mágico Tulum is the perfect match for your holidays in Tulum and Mexico. We have a vast experience in the hospitality sector as well as a great knowledge of the city that hosts us. In this sense, we capitalize both aspects to offer fantastic tips to our guests and travellers.

We are located in one of the best areas of the city, near to some of the finest attractions of the city such as Mayan Ruins of Tulum, Parque Nacional de Tulum and Parque Museo de la Cultura Maya, amongst other interesting spots of our city.

Hostal Pueblo Magico is a very clean and nice hostal, where you can enjoy your stay in Tulum in a nice and relaxing atmosphere. The hostel is equipped with a living room and a kitchen. There are 3 private rooms and a very spacious and naturally bright dorm with 18 beds, two bathrooms with hot shower, wifi and lockers.
On the top there is a terrace, ideal for enjoy sunrises and sunsets. The hostel also rents bicycles and offers tours to Maya ruines, cenotes, laguna etc at a very good price.


The reception service is open from 07.00 to 22.00
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card.

Volunteers welcome! Contact us for details Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 7.3

  • Seguridad 7.3

  • Ubicación 8.0

  • Personal 9.3

  • Atmósfera 8.0

  • Limpieza 8.0

  • Servicios 6.7

Comentarios más recientes

  • 10.0


    13 nov 2019
    Pueblo Mágico Is possibly my favorite hostel I have ever stayed at. It is the perfect place to have a relaxed experience in Tulum while still having a central location that makes all of the town a short walk away. They also rent bikes for cheap so that you can reach the beach and surrounding cenotes More easily. But the owner is what really makes the place special. He is always available, welcoming and able to answer any questions you might have during your time in Tulum. Stay here, trust me!!
    Estados Unidos, Hombre, 25-30
  • 9.7


    06 mar 2019
    buena ubicacion todo bien unico detalle en la regadera del cuarto privado no hubo agua caliente porque segun esta noche tuvo problemas,lo demas muy bien
    Italia, Hombre, 41+
  • 8.6


    24 dic 2019
    Rafael, el encargado muy atento y buena persona. Siempre para dar consejos o ayudar
    España, Hombre, 41+
  • 8.6


    18 mar 2019
    The hostel owner is really helpful and friendly. The breakfast is delicious and the terrace is a beautiful place to enjoy the sunset and sunrise. Unfortunately in the private room there’s no air conditioner and at night it was really loud from the outside. Nevermind, we enjoyed our stay.
    Alemania, Pareja, 18-24
  • 8.0


    09 nov 2019
    Lindo hostel, ubicado cerca del centro. El dueño y ayudantes fueron amables. Muy rico el desayuno.
    Argentina, Mujer, 25-30
  • 7.7

    Muy bueno

    09 dic 2019
    Staff at Pueblo Mágico were super nice & Mexican Breakfast was lovely! In my opinion the dorms are very good value, however the private rooms (we booked private) were average for the price. No hot shower but the day was hot anyway. Sink was a bit rusty. I would recommend they install fly screen on the private room window as there are many mosquitos in Tulum! Dorm seemed to have fly screens. Bed was average 6/10. Otherwise, basic room and staff were very nice and helpful. I’d recommend the dorm!
    Australia, Pareja, 18-24
  • 7.1

    Muy bueno

    23 dic 2019
    Lo bueno:buena atención del personal,ubicación a 5 cuadras de la av. ppal, te alquilan bicis al mismo precio que en las calles. Lo malo:baño siempre mojodos, con mal olor,varias veces sin papel higiénico y los 5 días que estuve no tenía agua caliente.La cocina es bastante básica,pero lo principal es la heladera muy chica para tantos huéspedes.Camas, pasamos mucho frío porque no tiene ventanas y no habían frazadas, me robaron la almohada y no tenian otra, me hicieron una de toallas(durisima)
    Argentina, Pareja, 25-30
  • 6.9


    05 ene 2020
    La habitación no tiene ventanas, solo una mosquitera! El desayuno no fué puntual. No se puede pagar en tarjeta.
    España, Mujer, 18-24
  • 2.0


    05 ene 2020
    Rechazaron mi reserva dejandonos en la calle por la noche diciendo que la habitación tenía un problema. Experiencia terrible!
    Italia, Pareja, 18-24
  • 2.0


    04 ene 2020
    El dueño un patan, habitación con cama y dos huacales de buró, sin cobijas y la cortina muy delgada, no tienes privacidad, agua fria, sin amenidades, el lugar feo. No pude poner mi reloj a la hora, tenía una hr de retraso y se ma paso el check out, un joven amable entendió, me dio tiempo, el dueño me corrió y me comentó q era muy poco inteligente por no poner mi reloj a la hora, :) de risa, estuve en la calle arreglando mi maleta por una hora nadie llegó hacer limpieza ni huesped alguno.
    México, Hombre, 31-40
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  • Aparcamiento gratuito
  • Desayuno gratis
  • Mapa de la ciudad gratuito
  • Toallas incluidas
  • WiFi Gratis
  • Adaptadores
  • Aparcamiento
  • aparcamiento para bicicletas
  • Consignas
  • Ducha con agua caliente
  • Intercambio de libros
  • Nevera/Congelador
  • Terraza al aire libre
  • ventilador de techo
  • Alquiler De Bicicletas
  • Cambio de moneda
  • Servicio de despertador
  • Tours/Información turistica
Comida y Bebida
  • Café
  • WiFi