Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.
Reserva con más de 7 días de antelación para optar a cancelación gratuita
8.9
  • Excelente ubicación
  • Personal extraordinario
  • Limpieza excelente
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Descripción de la propiedad

Secret recipe to enjoy Milan: combine awesome people, a great location right in the heart of the city, comfy affordable beds and a huge fancy common area.
Add a little excitement, share your stories, fun, best vibes with new friends from all over the world. Mix well and...Welcome to Queen Hostel!
Between our wonderful staff, plenty amenities and beautiful common spaces, we promise that your stay will be the most at home you've felt on the road.

At Queen Hostel you can choose from female or mixed dorms which feature bunk beds, air conditioner, individual lockers, new and comfortable mattresses, new bed linen, individual reading lamp and much more. Our rooms are spacious, airy and clean.

There's FREE WIFI everywhere in the hostel, even in the bathrooms! You'll find here a great common area, with a huge bar, foosball, snooker, board games, musical instruments, bike rental, a very cozy relax area... You can join many activities dedicated to our guests every evening! Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 8.7

  • Seguridad 9.3

  • Ubicación 8.7

  • Personal 9.3

  • Atmósfera 9.2

  • Limpieza 8.6

  • Servicios 8.6


Comentarios más recientes

  • 10.0

    Magnífico

    29 may 2019
    Muy bueno todo!
    Argentina, Mujer, 25-30
  • 10.0

    Magnífico

    15 may 2019
    Perfect location, wonderful people and nicest hostel i have ever been
    España, Mujer, 25-30
  • 10.0

    Magnífico

    10 may 2019
    This hostel was the best!! I stayed only one night, but I had a great time. Since the moment I arrived I felt comfortable! All the staff members are cool and make you feel super welcome! Also is a clean and organize place. Close to everywhere, with a nice bar with also food,which makes everything easy, and nice places to chill out around too. Definitely a good decision :)
    Argentina, Mujer, 25-30
  • 10.0

    Magnífico

    06 may 2019
    Excelente opción para alojarse en Milán. Las habitaciones son cómodas y limpias. El ambiente es ideal para tomar algo y conocer gente en el bar de la recepción. Y la atención del personal fue sumamente cordial y amable !
    Argentina, Hombre, 31-40
  • 9.7

    Magnífico

    29 may 2019
    Un lugar super agradable, limpio y equipado con todo lo necesario para que la estadia sea perfecta! Supera ampliamente lo que muestran las imágenes! Mucho mejor!
    Argentina, Mujer, 31-40
  • 9.1

    Magnífico

    11 jun 2019
    Buena ubicación y el personal muy amistoso y amable, fue mi primer experiencia en un hostal y la verdad me gusto mucho, lo recomiendo bastante.
    México, Mujer, 18-24
  • 9.1

    Magnífico

    22 abr 2019
    En las noches no hay ni necesidad de salir de antro, alli se pone super padre el ambiente.
    México, Grupo mixto, 25-30
  • 8.9

    Estupendo

    18 abr 2019
    Buen lugar para pasar algunas noches.
    México, Hombre, 18-24
  • 7.4

    Muy bueno

    03 may 2019
    Bueno, tiene mucha onda , la habitacion de 12 es chica .
    Argentina, Hombre, 25-30
  • 6.9

    Bueno

    29 may 2019
    I’ll start with the cons: the triple bunk beds are extremely unstable, they move and shake so much it’s almost impossible to sleep. The lockers are way too small, there’s space maybe for a small backpack and anything bigger than that you’ll need to leave outside. Pros: The staff are friendly, the atmosphere is good as well as the location, walking distance from the city center which is nice. Breakfast isn’t great but at least it’s included in the price. Big kitchen. Towels are included too.
    Argentina, Grupo mixto, 25-30
Ver todos los comentarios

Servicios

Gratis
  • Acceso a Internet gratuito
  • Desayuno gratis
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • Toallas incluidas
  • Tour gratuito de la ciudad
  • WiFi Gratis
General
  • Acceso mediante tarjeta llave
  • Aire acondicionado
  • Aparcamiento
  • aparcamiento para bicicletas
  • Caja fuerte
  • Cocina
  • Consignas
  • Ducha con agua caliente
  • Intercambio de libros
  • Lavadora
  • lámpara de lectura
  • Microwave
  • Nevera/Congelador
  • Plancha/Tabla de Planchar
  • Sala común
  • Secador de pelo
  • Secadora
  • Utensilios
  • ventilador de techo
Servicios
  • Acceso a Internet
  • Alquiler De Bicicletas
  • Check out tardío
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción 24 horas
  • Seguridad 24 horas
  • Servicio de Fax
  • Tours/Información turistica
Comida y Bebida
  • Bar
  • cafetería
  • Comidas disponibles
  • Kit para preparar té y café
Entretenimiento
  • Futbolín
  • Juegos de mesa
  • Mesa de billar
  • Salón de juegos
  • Selección de DVD
  • WiFi


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