Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.
Reserva con más de 7 días de antelación para optar a cancelación gratuita
9.0

Magnífico

2717 Opiniones
  • Excelente ubicación
  • Personal extraordinario
  • Limpieza excelente
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Descripción de la propiedad

The Queen Hostel is the most social hostel in Milan. We have an onsite bar and all guests get a FREE welcome drink on arrival.

We are located a 2 minute walk from transport stops that can quickly get you to anywhere in Milan. And if you want to walk, the famous Duomo Cathedral ('Duomo di Milano' in Italian!) is a brisk 20 minute walk through some true local Milan suburbs and sights.

We have an amazing Team here at the Queen! Together we speak more than 10 languages. Everyone is kind, accommodating and always ready to help - JUST ASK US. Hostel events like Karaoke, cooking classes, making pasta classes, drinking games and club crawl add to an incredible experience every night while you are staying with us in Milan.

Breakfast is FREE. Towels are FREE. WiFi is awesome and of course FREE doh!

Well priced BAR and fun activities such as billiards, table soccer and games surrounding it makes for a bustling social atmosphere which gets filled with tons of people from every corner of the world.

From all of us at the Queen Hostel - we cannot wait to meet you !!! Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 8.8

  • Seguridad 9.1

  • Ubicación 8.5

  • Personal 9.3

  • Atmósfera 9.4

  • Limpieza 8.6

  • Servicios 8.9


Comentarios más recientes

  • 10.0

    Magnífico

    10 oct 2019
    Genial, bien ubicado cerca del Metro y tranvia, se puede llegar caminando al Duomo en 20 minutos, tiene separado el bar de las piezas por lo que puedes dormir muy bien. También puedes dejar tu equipaje gratis luego del check out. Volvería definitivamente.
    Chile, Mujer, 41+
  • 10.0

    Magnífico

    25 sep 2019
    Todo perfecto, bien ubicado con todos los servicios que se puede ofrecer en un hostal, futbolín, billar wifi, toalla y desayuno gratis 10/10!
    España, Hombre, 31-40
  • 9.7

    Magnífico

    09 sep 2019
    Enamorada de este hostel! Todo funciona magnifico. La única recomendación seria que agregaran una heladera mas, ya que son muhcos huespedes para una sola. Pero la verdad, increible espacio atención gente de diez puntos!
    Argentina, Mujer, 18-24
  • 9.4

    Magnífico

    28 sep 2019
    El ambiente es juvenil y muy agradable, los chicos son muy amables...
    Colombia, Grupo mixto, 31-40
  • 9.4

    Magnífico

    24 sep 2019
    Estuve dos noches y muy bueno, bebida bienvenida, buen ambiente por la noche y las camas están cómodas, la ubicación es un poco larga pero si andas conociendo esta bien caminar, igual sino está el Tram al frente bien cerca y el metro como a 1km.
    Costa Rica, Hombre, 25-30
  • 9.1

    Magnífico

    04 oct 2019
    Si eres latino recomiendo el lugar, buena atmósfera para estar hospedado, para jóvenes en su mayoría , el personal se esfuerza por ayudarte a tus necesidades, con decirles que hasta música salsa nos pusieron y una de ellas bailo. Lo re comiendo
    México, Hombre, 25-30
  • 9.1

    Magnífico

    28 sep 2019
    El alojamiento bien, me tocó la cama más alta de una cucheta de tres y el enchufe USB no andaba. Pero los colchones eran cómodos. Te dan las sábanas y toallas. Algo incómodas las duchas. Desayuno muy bueno, con mucha variedad pero prácticamente sin frutas, todo panificados. Staff: muy atento, resolvió todas mis dudas cuando se plantearon. El hostel está muy bien ubicado, con sólo un tranvía llegás a todas las atracciones turísticas. Y con otro llegas a la estacion central de Milan.
    Argentina, Hombre, 31-40
  • 8.9

    Estupendo

    30 sep 2019
    Hotel muy bueno Te atienden muy bien Te invitan a una cocacola buena ubicación desayuno un Sandiwixh de jamón York y galletas podría mejorar la seguridad las taquillas son pequeñas pero en general todo perfdcto
    España, Hombre, 18-24
  • 8.3

    Estupendo

    03 sep 2019
    El hostel está muy bien ubicado a unas cuadras del duomo y con mucho transporte cerca. El ambiente era muy bueno y cuando llegas te dan una bebida de bienvenida! Al llegar no hay nadie para recibirte,yo llegue y me fui guiando sola hasta la mesa de entrada pero fue raro. Me quedé en una habitación de 6 mujeres y eran cuchetas de 3 camas, de caño, y yo estaba arriba de todo o sea que si te toca una persona que se mueva mucho abajo te la debo! Después todo muy bien incluyendo el desayuno y el bar!
    Argentina, Mujer, 25-30
  • 6.6

    Bueno

    07 oct 2019
    The decoration is really nice, but in the bathroom the hairdryer was broken and also the flush The bedroom was really cold during the night. Some of the staff were not really helpful at the beginning, only the asiatic girl was great and friendly. Anyway the location is perfect, 15 minutes of foot to Duomo.
    España, Mujer, 31-40
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Servicios

Gratis
  • Acceso a Internet gratuito
  • Desayuno gratis
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • Toallas incluidas
  • Tour gratuito de la ciudad
  • WiFi Gratis
General
  • Acceso mediante tarjeta llave
  • Aire acondicionado
  • Aparcamiento
  • aparcamiento para bicicletas
  • Caja fuerte
  • Cocina
  • Consignas
  • Ducha con agua caliente
  • Intercambio de libros
  • Lavadora
  • lámpara de lectura
  • Microwave
  • Nevera/Congelador
  • Plancha/Tabla de Planchar
  • Sala común
  • Secador de pelo
  • Secadora
  • Utensilios
  • ventilador de techo
Servicios
  • Acceso a Internet
  • Alquiler De Bicicletas
  • Check out tardío
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción 24 horas
  • Seguridad 24 horas
  • Servicio de Fax
  • Tours/Información turistica
Comida y Bebida
  • Bar
  • cafetería
  • Comidas disponibles
  • Kit para preparar té y café
Entretenimiento
  • Futbolín
  • Juegos de mesa
  • Mesa de billar
  • Salón de juegos
  • Selección de DVD
  • WiFi


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