Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Subject to availability, you may make changes to a Group Booking up to 4 weeks prior your arrival date without charge.
1. A charge equal to 10% of the total booking value will be charged for any amendments made with less the 4 weeks prior to arrival.
2. Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the availability of a suitable alternative and may be subject to change fees, if applicable.
3. We will inform you of any additional cost in writing prior to the change. No change will be made without agreement.
4. Cancellations of a confirmed booking will be subjected to a 10% administration charge, which will be deducted from the amount paid.
5. Cancellations where less than 4 weeks notice is given, the total booking amount will be chargeable. By giving us your credit card details you are authorising us to use this as security for your reservation and your accommodation. Any unpaid cancellation charges will be charged to your debit/credit card.
6. Cancellations are required to be in writing, either in the form of a letter, fax or email. No cancellation can be made by telephone.
7. Early departures are not eligible for refund under any circumstances.

Additional Terms and Conditions

At Safestay we take great care to allocate beds in a way we think will be best for each group booking. Please note that when making your group booking online, there may be occasions when it might not be possible to allocate all guests in the same room. If you want to guarantee that your party will be staying in the same rooms/dorms, please contact us by phone on +(44) 207 703 8000 or by email at with the booking reference and we will be able to inform you if this is the case, subject to availability

Group Bookings Terms & Conditions

1. A group is any party consisting of 10 people or more.
2. Rooms are available at 2pm on the day of arrival; however you are welcome to drop off any luggage in the morning.
3. You do not have to be a member of any organisation to stay at Safestay however we do require that some form of valid photo identification upon check in, preferably a valid passport, I.D. card or driving license.
4. Departing groups must remove all their belongings from their room, and check out, before 10am. After this time groups may make use of the luggage storage facilities but all possessions must be removed from the room and the room key card handed back to reception.
5. All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be the contact person for our staff, and will be expected to act on all complaints.
6. A 250.00 security deposit is required at check-in for any damages/vandalism caused to the hostel. This deposit will be returned on the day of your departure if no damage is detected. You can leave the deposit by cash or debit/credit card. Cards will be pre-authorized on check in for the full amount. If your deposit is being secured for with a third party credit card we will require written authorisation to be provided by the card-holder.
7. Upon check-in each guests will receive a room key card for access to their room. These key cards are activated for the period of stay only and must be handed back to reception on check out. Failure to return the key card will result in a charge of 5.00 GBP per card being deducted from your security deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups bookings are defined as groups of 10 people or more. Group Bookings should be made directly through the Groups Department, however, if you are making a group booking online, please ensure that you book the whole room(s) for sole use of your group. Where insufficient beds have been booked, i.e. 12 beds booked in a 14 bed Mixed Dorm), the booking will be amended by Safestay to ensure that all rooms/beds are for the groups sole use only. All additional charges will be confirmed to prior to arrival and must be settled before the group checks-in.
Before confirming your booking you should read through the group FAQ’s and understand the terms and conditions. Your contract is with Safestay and not the OTA (Online Travel Agent) if you choose to use their services.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.
Reserva con más de 3 días de antelación para optar a cancelación gratuita

Muy bueno

660 Opiniones
  • Ubicación perfecta
  • Personal magnífico
  • muy limpio
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Descripción de la propiedad

Safestay Brussels has a top rated location in the heart of the city just steps from the Grand-Place and many of the city's other attractions.

Its exclusive location will offer you the opportunity to enjoy your stay, close to public transport and the fashionable shopping area.

The hostel has 49 tastefully furnished rooms. Each room has a private bathroom, cable television, direct telephone, computer line and individual safe.

City Tax of 4 EUR per person/ night is not included in the price.

A buffet breakfast is available for 9 Euros/persons from 7 o'clock until 10 am

This property may pre-authorise your card before arrival. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 7.9

  • Seguridad 7.9

  • Ubicación 9.4

  • Personal 7.7

  • Atmósfera 7.0

  • Limpieza 7.9

  • Servicios 6.8

Comentarios más recientes

  • 9.7


    28 oct 2021
    La ubicación es perfecta, el hostal muy bien, perfecto solo para dormir ya que no hay áreas comunes.
    Chile, Mujer, 18-24
  • 9.1


    24 nov 2021
    Pan ubicación es perfecta. El personal y la limpieza super bien. Recomendable
    México, Mujer, 25-30
  • 9.1


    15 oct 2021
    El hotel muy bueno! Es tal lo que coloca en su sitio web
    México, Mujer, 25-30
  • 8.6


    21 oct 2021
    No tiene zonas comunes como cocina, tienen una zona como "cafeteria" pero de los 3 días estuve 2 estuvo cerrada y no tenía nada (cubiertos, microondas). La ubicación es perfecta, y la seguridad también. Nos gustó la forma de las camas, ya que permite privacidad absoluta.
    Colombia, Todo el grupo son mujeres, 18-24
  • 8.3


    10 oct 2021
    Una muy buena ubicación y un staff muy atento, me pareció aseado y silencioso para descansar, el baño no se puede bloquear no entiendo eso como es posible algo tam básico pero tan importante en espacios compartidos y además las habitaciones son suprema mente pequeñas. Realmente no hay donde poner las maletas en caso tal que lleves es súper incomodo estos aspectos
    Colombia, Hombre, 25-30
  • 7.7

    Muy bueno

    06 nov 2021
    Lo mejor de este lugar, es la ubicación! Un hostal cómodo, seguro, bien úbicado y con un personal siempre dispuesto ayudar. Pocos servicios y poco ambiente. No hay un espacio para socializar o realizar actividades. Si viajas solo y quieres conocer gente, no te lo recomiendo pues no hay espacios de socialización. Sin embargo si viajas acompañado, o no estás interesado en conocer gente en el hostal le doy 5 estrellas a este lugar!
    Colombia, Pareja, 18-24
  • 6.6


    10 nov 2021
    El hostel esta muy bien ubicado. Pero no tiene ninguna sala para estar, la única que hay es muy pequeña y no tiene ni un grifo donde servirse agua. El lugar es solo para ir a dormir
    Argentina, Mujer, 31-40
  • 6.3


    22 nov 2021
    ubicacion muy buena, lockers en las habitaciones y habitaciones limpias. Personal malisimo, extendimos una noche mas y nos querian cobrar 8€ para mantenernos en la misma habitacion, sino nos iban a hacer sacar las mochilas y volverlas a traer a las 15 en el momento del check in. la estufa de la pieza no andaba en ninguna habitacion, piezas heladas. no hay lugares comunes para socializar. Servicios CERO! no tienen ni vasos ni tazas ni cubiertos nada para poder desayunar. No volveria a ir.
    Italia, Hombre, 31-40
  • 6.0


    13 oct 2021
    It was a good place for sleeping. Not for anything else. No common spaces, no amennities on this hostel. The staff wasn’t so kind but they were very effective. Besides, they should control who gets into the hostal. I had a bad experience with the other roommates. Reminder: if you snork, rent a f*cking room and don’t disturb others
    Ecuador, Hombre, 18-24
  • 5.7


    04 nov 2021
    La verdad q la ubicación es pleno centro pero hay mucho ruido y gritos toda la noche , CARÍSIMO en relación a lo q ofrece , más q un hostel es un hotel , no hay espacio común ni un sitio donde sentarse a comer lo q llevas , la habitación PEQUEÑÍSIMA , alquilamos para cuatro y fue súper incomodo todos pegados las camas no hay para colgar ropa , el locker súper pequeño no entra la maleta de mano , y la tasa q me cobraron al llegar fue carísima , no lo recomiendo , eso si , estaba limpio
    Argentina, Hombre, 25-30
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  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Acceso mediante tarjeta llave
  • Ascensor
  • Caja fuerte
  • Consignas
  • Desayuno no incluido
  • Ducha con agua caliente
  • Flexible NRR
  • Secador de pelo
  • Sigue la guía de Sanitaria de Covid-19
  • tv por cable
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción 24 horas
  • Toallas de alquiler
Comida y Bebida
  • Máquinas expendedoras
  • WiFi