Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


Subject to availability, you may make changes to a Group Booking up to 6 weeks prior your arrival date without
1. Changes requested within 6 weeks of the date of the first night of your stay are treated as cancellations. (See
Cancellations below)
2. Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the
availability of a suitable alternative and may be subject to change fees, if applicable.
3. We will inform you of any additional cost in writing prior to the change. No change will be made without
4. All changes shall be subject to the availability of a suitable alternative.


All cancellations are subject to a cancellation charge.
1. Cancellations are required to be in Writing. Writing may be in the form of a letter, fax or email.
2. Cancellations where less than 42 days notice is given are charged based on the scale below. Cancellation
charges are calculated from the day we receive written notification and based on the total cost of your stay:
a. 41 35 days - 30% of the total cost of your stay
b. 34 28 days - 50% of the total cost of your stay
c. 27 days or less - The total cost of your stay
3. Early departures are not eligible for refund under any circumstances.

Additional Terms and Conditions


1. Rooms are available at 12:00PM (12.00) on the day of arrival; however you are welcome to drop off any
luggage in the morning.
2. Check out time is before 10:00AM (10.00) on the day of departure.
3. All bookings are subject to availability and we reserve the right to decline any booking at our discretion.
4. All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be
the contact person for our staff, and will be expected to act on all complaints.
5. A cash security deposit is required at check-in. The security deposit is based on the following scale:
a. 10 to 20 PAX - GBP 100.00
b. 21 to 40 PAX - GBP 150.00
c. 41 PAX or more - GBP 200.00
6. Each guest will be issued swipe- or chip-cards at check-in. These cards are returned at checkout. GBP 5.00
per card will be deducted from your deposit for each missing card(s). GBP 2.00 per card will be deducted for
each damaged card(s).


Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from
checking-in to the property.
1. A minimum deposit of 25% of the total booking amount is required. This deposit is non-refundable and due
at booking. Bank transfer and cheque payments are allowed a two-week grace period.
2. The full balance must be paid 6 weeks before your arrival date. This is to include all extras and fees.
3. Payments shall be made in such format as we may agree with you when we confirm the booking.
4. All fees incurred by the payee due to the method of payment, (e.g. bank transfer fees issued by the sending
or receiving bank), are to be paid by the guest. Smart Space (UK) Limited is not responsible for these fees.
5. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and
remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other
services provided to you by us. We will however inform you in writing prior to any such action.


Group Leaders are responsible for the behavior of all members of the group at all times.
1. At least one leader will be required to sign a statement of intention to uphold the rules set in place for groups
upon arrival.
2. Group leaders are responsible for all damage caused by their actions, or the actions of those in their group,
including accidental or incidental damages. Damages will be deducted from the security deposit paid, and
remaining costs will be required to be paid, or a payment agreement reached prior to departure.
3. If your groups behaviour is deemed to be unacceptable, in violation of the laws of the land or causes damage
to our property, your booking may be terminated without notice and you may be asked to leave our hostel
premises. No whole or part refunds are given and your security deposit will be forfeit in these circumstances.


We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this
is due to any cause beyond our reasonable control, including (without limitation): an act of God, explosion, flood, fire
or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government
intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any
change of address

We shall only store and use the personal information supplied for the purposes of carrying out our contact with you
and to inform you of other services and offers which we make available from time to time. This information may also
be used to contact you with future offers, if available. You may opt out of this in writing at any time.

Additional Info:

a minimum of 2 nights stay is required for any bookings made over a weekend period - Friday/Saturday night.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

Smart Hyde Park View Hostel

Reserva con más de 7 días de antelación para optar a cancelación gratuita
  • Excelente ubicación
  • Personal magnífico
  • Buena limpieza
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Descripción de la propiedad

Our Hyde Park View Hostel is in a superb location with friendly and helpful staff. The hostel offers comfortable, clean rooms and fantastic access to London’s most famous sights and attractions.You can, also, enjoy the stunning walk through the Hyde Park to Buckingham Palace and Picadilly Circus or London’s and Europe’s most popular shopping areas, Portobello Market, Knightsbridge and Oxford Street.

All the rooms have en-suite facilities, with its own shower and toilet facilities making it a perfect place to stay. The beds have curtains and panels ensuring that your stay is private and comfortable.

The local transport links are great, we are located within 5 minutes walking distance from either Queensway or Bayswater underground stations. There are 24 hour buses running next to the hostel which connect to many of the cities train and bus stations, making us accessible at day or night. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 6.8

  • Seguridad 7.9

  • Ubicación 8.8

  • Personal 7.9

  • Atmósfera 6.4

  • Limpieza 6.7

  • Servicios 6.4

Comentarios más recientes

  • 10.0


    18 oct 2019
    Un lugar perfecto para pasar unos días,buen ambiente y personal de 10 muy atentos y te hacen sentir como en casa. Muy recomendable,deseando volver.:)
    España, Mujer, 25-30
  • 9.4


    05 sep 2019
    Perfect localization. quiet place. Breakfast enought. Too small beds. Small room for too many beds but i didn´t have a problem about that. i would repeat.
    España, Mujer, 41+
  • 8.6


    05 sep 2019
    Mi duda era si sería adecuado para estar con mis hijas de 9 y 13 alos. La respuesta es si, no hay problemas para estar con menores. Nosotros hemos estado muy bien. La única pega ha sido el desayuno. Un poquito justo. En general para repetir. Gracias!
    España, Grupo mixto, 41+
  • 8.3


    30 jun 2018
    Muy buena atención, sin embargo, esa noche se estaba alojando un gran grupo de chicos de entre 11 y 14 años que se dedicaron a gritar, correr, cantar y golpear puertas hasta muy tarde. Entiendo que es un hostel, pero una de las reglas del hostel es mantener silencio a partir de las 22:00 horas (estaba escrito en todas partes) y no poder dormir hasta las 2 o 3 de la madrugada, es un gran punto a considerar en una próxima visita.
    España, Todo el grupo son mujeres, 31-40
  • 7.4

    Muy bueno

    01 nov 2019
    Mi estadía no fue del todo agradable. CONTRAS: El baño de la habitación es muy pequeño, y queda todo mojado cuando tomas una ducha, sería genial si por lo menos pusieran una alfombra o un escurridor. El tamaño de las habitaciones es pequeño pero cómodo. Las veces que fui al baño del pasillo siempre estaba sucio. PROS: La ubicación es excelente, frente a Hyde Park y hay 2 estaciones Underground cerca. La atención de la recepcionista Martina es excelente, ella es muy agradable.
    Argentina, Hombre, 25-30
  • 6.9


    14 sep 2018
    The room had 9 beds in 9m2, is to small for to many people! Easy to move around from the hotel and the guy at reception was really nice! El cuarto perqueño con 9 camas diminutas, todas ocupadas. Es fácil movilizarse desde el hotel a los sitios de interés y en recepción fueron amables siempre!
    Costa Rica, Hombre, 31-40
  • 5.7


    25 sep 2019
    El lugar es horrible. La habitación es extremadamente pequeña y eramos 6 personas apiñadas. El calor era insoportable y la ventana estaba rota y no entraba una gota de aire. Jamas repetiría!!!!!!!!!!
    Argentina, Mujer, 41+
  • 5.1


    05 jul 2019
    Definitivamente no me volveria a hospedar en ese lugar y tampoco lo recomiendo.
    Costa Rica, Mujer, 25-30
  • 4.6


    04 jul 2019
    Las fotos son una mentira!! Las habitaciones son extremadamente pequeñas, no hay colchón sino colchoneta y están en el PISO. NO SON CAMAS. El edificio es grande y hay un solo ascensor donde quepan 2 personas, por lo que debes esperar MUCHO tiempo para usarlo. Te cobran para darte toallas (2,5 libras) lo que no suele suceder en otros hostel. La gente estaba muy disconforme por lo que el ambiente no era el mejor. Pero el desayuno estaba bien (2 libras). NO VOLVERÉ.
    Argentina, Grupo mixto, 31-40
  • 4.3


    20 jul 2018
    el recepcionista iraki fue excelente, muchas gracias. Hostel es realmente horrible, sus habitaciones son asfixiantes, preferia dormir en living pero no era posible. Es una habitacion de 3x3, con 9 camas cuchetas, el olor y la falta de aire es increible. No se puede estar, camas muy chiquitas, y una ventana enorme, pero que es totalmente cubierta por las cuchetas, que tienen una madera en el lateral que las tapa toda la ventana, los banos horribles, la cama de enfrente teniendo sexo, la humedad
    Argentina, Pareja, 18-24
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  • Desayuno gratis
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Acceso mediante tarjeta llave
  • Adaptadores
  • Alquier de Secador de pelo
  • Consignas
  • Ducha con agua caliente
  • Sala común
  • Cajero automático
  • Cambio de moneda
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción 24 horas
  • Seguridad 24 horas
  • Tours/Información turistica
Comida y Bebida
  • Bar
  • cafetería
  • Juegos de mesa
  • Selección de DVD