Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A cancellation fee will be charged in case of cancellation six weeks prior to arrival. The amount will be the balance of the amount already charged. In case of a no show, the entire amount will be charged from your credit card.

Additional Terms and Conditions

We require 50% of the balance due in order to guarantee your group booking.
We will contact you for payment once we receive your booking.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.
Reserva con más de 31 días de antelación para optar a cancelación gratuita
  • Ubicación perfecta
  • Personal fantástico
  • Limpieza excelente
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Descripción de la propiedad

Welcome to, “The ASH-Antwerp”! A unique concept in the heart of Antwerp (Belgium) providing you with the ultimate flexibility in accommodation at great value!
We are a hostel with modern design, which opened in 2014. Offering dormitories from 3 to 18 guests as well as private double/twin rooms!
Here at “The Ash!”, we’ve got what you’re looking for!

In addition, we also provide free high-speed internet throughout the building, a state-of-the-art communal kitchen, free daily walking tours, a games area, a social common room, a lovely garden, a library and a reception team who are always happy to help with anything that might make your stay just that much more enjoyable in our diamond of a city!

The ASH-Antwerp is very centrally located with the main shopping street (De Meir), and Antwerp's award-winning train station (Centraal Station), being just a stone's throw away or a 5 min walk! In addition, we are a brisk 10 - 15-minute walk from famous Antwerp attractions such as The MAS Museum, The Cathedral of Our Lady, The Red Star Line Museum, Grote Markt, Rubens House, Museum of Modern Art, Antwerp Zoo, Stadspark Antwerpen and De Koninck Brewery just to name a few….

From Antwerp you can also easily visit Bruges, Brussels or Gent as well as Leuven, Mechelen and Lier for a unique day trip by Train or Bus!
In addition, Antwerp is a very convenient stop between Paris, Amsterdam, and London as we are on the Thalys train line and at a short distance from the Eurostar station in Brussels-South.

Why should you stay at, “The ASH-Antwerp?”
Why wouldn’t you…? From our strategic location to our modern well-equipped rooms to our competitive prices, everything about The ASH has been carefully thought through to make your stay as enjoyable as possible.

Set to the backdrop of this beautiful city known as the diamond capital of the world, we try our best every day to make your stay as comfortable and carefree as possible.

As we are a group of international travellers ourselves representing all four corners of the globe, we understand your expectations and try to anticipate your needs before even you think about them.

Please note:
●Valid Passport, Belgian or Dutch Drivers license alternatively a government issued European ID Card is required to check-in
● Guests will only be allowed to check-in if the name on the ID also matches the name on the reservation. However, exceptions can be made if an email is sent by the lead booker well in advance to the arrival date (min 48 hrs)
● Guests can check-in from 15:00 until 22.00
●A free luggage storage room is available for all guests to place their belongings if they arrive earlier than 15.00
● Check out is no later than 11.00am. Any unauthorised (prior agreed/booked) late checkouts can be subject to an additional fee of 50-100% of the daily rate
● Note that all dorms are mixed unless a female only dorm is booked
● Reservations and Check-in cannot be accepted by anyone under 18 years of age, unless they are accompanied by an adult over 18 years of age and are in possession of a letter from the parents/legal guardian agreeing to these terms as well as have a copy of the parents/legal guardian’s ID If these terms are not met, the guest(s) in question will be refused check-in and no refund will be given
● When booking a bed(s) in a dorm room, the hostel cannot guarantee that guests travelling together will be staying in the same room. We suggest either booking a private room/whole dorm or sending us an email when booking is made to request this.
● For stag/hen parties, please contact us directly. The ASH reserves the right to deny entry to anyone who behaves in a way that negatively impacts our other guests stay. Please also be aware, stag/hen parties will be required to provide a copy of all members ID’s as well as leave a valid credit card to be used as a deposit.
● In the event of Force Majeure (governmental action; fire; flood; earthquake; power failure; riot; explosion; embargo, transportation interruption of any kind; terrorist attack; acts of God…) affecting your booking, the Hostel cannot be held liable should your stay not be possible. Full payment is still expected, and alternative dates will be provided to which the already paid funds can be transferred.

The ASH Terms and Conditions:
Cancellation policy: 30 days before arrival. In case of a late cancellation or No-Show, you will be charged the first night of your stay. We will charge the first night, 2 days prior to arrival in order to guarantee reservation.

Non-refundable reservations: Bookings are non-refundable and non-adjustable from the time the reservation is made. Booking will also be charged immediately after it is confirmed. In case of a late cancellation or No-Show, you will be charged for the entirety of your stay.

Check in from 15:00 to 22:00.
Check out before 11:00. Later check-out can be requested and subject to availability granted at an additional payment of 50% until 14:00. Later than 14:00 would incur an additional night charge at the daily applicable rate.

If you are looking for a twin room, please reserve a, “Standard Double” and send us an email requesting this.

All city taxes are included.

The maximum stay policy is 14 days within a 6-month period. For anything longer than this, please contact the hostel directly.
For bookings over 8 people, please contact the hostel directly. Our Groups Team will assist you with your booking and any additional requirements.


● Towels are available to rent from reception at the rate of €2,00. Please note, all private double/twin rooms come with towels included.

● Soap and shampoo are available to buy from reception at the rate of €3,00. Please note, all private double/twin rooms come with soap and shampoo included.

● Pad-locks are available from reception for a €5,00 deposit, however, we do recommend you bring your own though as these are in limited supply. Ver las reglas de la casa


Así como Amberes es la capital de los diamantes, The ASH es una verdadera joya en el centro de la ciudad. En nuestro albergue encontrarás acogedoras salas comunes y un salón de juegos con futbolín y billar. ¡Siempre encontrarás algo con lo que entretenerte! Organizamos visitas guiadas a pie, gratuitas y diarias. Descubre nuestro diseño contemporáneo, con una cocina compartida fantástica y un jardín con asientos al aire libre. Estas instalaciones (imprescindibles, ¿a que sí?) son una gran idea del equipo de viajeros internacionales que ha creado nuestro espacio. ¿La guinda del pastel? El wifi gratuito de alta velocidad.


Nos encontrarás en la principal calle de compras, Meir. Si vienes de París, Ámsterdam o Londres y tu destino es la Estación Central (galardonada con varios premios de arquitectura), desde allí camina 10 minutos y estarás en nuestra puerta. Pasea menos de 20 minutos para visitar algunos de los lugares de interés más importantes de la ciudad, como el museo MAS y la Catedral de Nuestra Señora. La Grote Markt, la histórica plaza del mercado, está a unos 15 minutos a pie. Desde el aeropuerto, el trayecto por carretera hasta aquí dura solo 20 minutos.

Habitaciones y Dormitorios

¿Viajas por tu cuenta? Reserva un dormitorio mixto o solo para mujeres. ¿Vienes en pareja o quieres intimidad? Elige una habitación privada doble o con dos camas. La ropa de cama está incluida, y podrás alquilar una toalla en recepción por 2 €. Tendrás una luz de lectura y una taquilla a tu disposición.

Extras y actividades

Si te gusta leer, escoge un libro en nuestra bonita minibiblioteca y tómate un té o un café sin pagar nada. ¿Que te apetece picar algo? Pásate por la máquina expendedora y date un capricho. Podrás comprar champú y jabón en recepción, superútil cuando vuelas con compañías low cost y solo equipaje de mano. Y si tu viaje es largo, o simplemente llevas lo justo en la maleta, te vendrá genial nuestra lavadora.

Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 8.7

  • Seguridad 9.3

  • Ubicación 9.0

  • Personal 8.3

  • Atmósfera 7.3

  • Limpieza 8.7

  • Servicios 8.3

Comentarios más recientes

  • 10.0


    12 oct 2019
    Todo perfecto. Un sitio estupendo para pasar unos días
    España, Hombre, 18-24
  • 10.0


    02 jun 2019
    Mi estancia en la habitación privada que reserve para 2 personas definitivamente fue una muy buena elección, supero por mucho mis expectativas, definitivamente volvería a hospedarme ahí.
    México, Hombre, 31-40
  • 9.7


    29 jun 2019
    En resumen es un super buen hostel, muy buena ubicación e instalaciones modernas limpias y ordenadas. El personal es muy cercano y con buena actitud todo el tiempo
    Chile, Mujer, 25-30
  • 9.4


    15 oct 2019
    Muy buen lugar, limpio, cómo y tranquilo, buena ubicación a 10 minutos del centro caminando.
    México, Hombre, 25-30
  • 9.4


    01 oct 2019
    Croissant gratis, billar, arés comunes muy buenas parecen de oficina de google, buena ubicación a 5 minutos caminando de la estación de trenes y flixbus, amables, lo recomiendo.
    México, Hombre, 25-30
  • 9.4


    27 sep 2019
    Todo estuvo de maravilla, las habitaciones, las áreas libres, la atención ofrecida, todo un 10... El único problema es que en mi habitación me picaron los chinches de cama o bedbugs, la última noche...
    España, Mujer, 18-24
  • 9.1


    29 ago 2019
    Excelente, recomendado para estudiantes y turistas!
    Colombia, Hombre, 25-30
  • 8.6


    06 dic 2019
    Good location, great kitchen. It seems more like a hotel.
    Perú, Hombre, 31-40
  • 8.6


    10 jun 2019
    Me gustó bastante el hostel, la única pega son las camas tipo literas de hierro que se mueven mucho, pero tienen un colchón muy cómodo.
    España, Mujer, 31-40
  • 2.0


    13 mar 2020
    Sigo esperando una respuesta o un cambio en mi reserva despues de no poder entrar al pais por el estado de emergencia , me parece vergonzoso el trato al cliente recibido , e estado llamando al hostal y mandando mensaje casi una semana dia a dia y sigo sin respuestas , me an robado el dinero de la cuenta , se supone que pagaba a la llegada al hostal y me lo cobraron 3 dias antes de llegar justo despues de una de las llamadas en la que les comento el problema que tengo para entrar , AUTENTICO ROBO
    España, Todo el grupo son hombres, 25-30
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  • Acceso a Internet gratuito
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Acceso con Silla de Ruedas
  • Acceso mediante tarjeta llave
  • Alquier de Secador de pelo
  • aparcamiento para bicicletas
  • Ascensor
  • Cocina
  • Consignas
  • Desayuno no incluido
  • Ducha con agua caliente
  • Flexible NRR
  • Intercambio de libros
  • Lavadora
  • Lavavajillas
  • lámpara de lectura
  • Microwave
  • Nevera/Congelador
  • Sala común
  • Sala de reuniones
  • Secador de pelo
  • Terraza al aire libre
  • Acceso a Internet
  • Alquiler De Bicicletas
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción (horario limitado)
  • Seguridad 24 horas
  • Toallas de alquiler
Comida y Bebida
  • Bar
  • cafetería
  • Comidas disponibles
  • Kit para preparar té y café
  • Máquinas expendedoras
  • Futbolín
  • Mesa de billar
  • Salón de juegos
  • WiFi