Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The Hostel, 3 Clifton Terrace, Edinburgh, EH12 5DR.
Telephone; 0131 313 1031 between 1000 - 1800 GMT

Please no credit cards on arrival - All transactions carry 10% fee.

We have a Quiet time Policy from 2300 - 0800 so guests can sleep!. Staff wake-ups are charged at 5 each time for non emergencies.

Any reservation of 8 or more persons is considered a 'Group Booking'

**Please note this hostel has a minimum Cancellation Policy of at the latest 10.a.m. 2 days before date of arrival** i.e. Cancellation for Friday arrival must reach us by 10.a.m. Wednesday. For Groups and new years reservations see relevant clause below. No amendments are allowed on or after arrival all balances paid on or before arrival and are NON-REFUNDABLE.

Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable.

Terms and Conditions and Cancellation procedures. This list is neither limited nor final on date of release. Any further details or changes will be forwarded to the customer as soon as applicable.

1.a. All deposits and pre-paid stays are non-refundable in any circumstance. This also accounts for people who wish to shorten their reserved stays after payment on arrival.

1.b. All cancellations must be made by telephone or email by a minimum time of 10a.m. 2 days before arrival or the full cost of 1 nights stay shall be deducted from the bookers credit card details. Group and New Years reservations see above.

1.c. Group bookings of more than 8 people cannot be canceled within 7 days of arrival date and the FULL cost of the entire stay will be charged.

1.d. Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable..

2.a. Any Group reservations of 8 or more people MUST provide a minimum 20 per person cash security deposit on arrival as security on any losses incurred through damage, nuisance to other guests and loss of revenues. i.e. Damage to bedstead = 110, sickness/soiling = 25+ etc. Any arrivals after 11pm incur a 5+ fee and must be arranged in advance. The breakfast provided is free of charge and may be withdrawn at any time. Due respect to other guests should be shown whilst staying in our hostel. We have a traffic light system for all deposits. One warning from staff - Green, 2nd Warning - Amber = Complete loss of all Security deposit, 3rd Warning = Immediate removal from the premises. Bringing guests back to the Hostel is strictly prohibited and may result in immediate removal from the hostel of the entire group with no refund.

2.b. Any costs not covered by the security deposit may be taken from the Original Credit Card used to make the reservation or otherwise invoiced by arrangement. Ultimately the person who made the reservation is responsible for any and all costs required to be paid to West End Hostel or its Named representative.

2.c. A log will be kept of any incidents and where possible cctv footage will be used as evidence in any case. We reserve the right to refuse entry to anyone who we feel is unfit through alcohol or drug use or may present a threat to any guest or staff.

Additional Terms and Conditions

West End Hostel, 3 Clifton Terrace, Edinburgh, EH12 5DR.
Telephone; 0131 313 1031 between 1000 - 1800 GMT

Please no credit cards on arrival - All transactions carry 10% fee.

We have a Quiet time Policy from 2300 - 0800 so guests can sleep!. Staff wake-ups are charged at 5 each time for non emergencies.

Any reservation of 8 or more persons is considered a 'Group Booking'

**Please note this hostel has a minimum Cancellation Policy of at the latest 10.a.m. 2 days before date of arrival** i.e. Cancellation for Friday arrival must reach us by 10.a.m. Wednesday. For Groups and new years reservations see relevant clause below. No amendments are allowed on or after arrival all balances paid on or before arrival and are NON-REFUNDABLE.

Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable.

Terms and Conditions and Cancellation procedures. This list is neither limited nor final on date of release. Any further details or changes will be forwarded to the customer as soon as applicable.

1.a. All deposits and pre-paid stays are non-refundable in any circumstance. This also accounts for people who wish to shorten their reserved stays after payment on arrival.

1.b. All cancellations must be made by telephone or email by a minimum time of 10a.m. 2 days before arrival or the full cost of 1 nights stay shall be deducted from the bookers credit card details. Group and New Years reservations see above.

1.c. Group bookings of more than 8 people cannot be canceled within 7 days of arrival date and the FULL cost of the entire stay will be charged.

1.d. Hogmanay (New years reservations that cover the 31st of December) ALL RESERVATIONS MUST BE PAID IN FULL BY THE 1st DECEMBER. CANCELLATIONS MUST BE MADE BEFORE the 1st DECEMBER OR YOU WILL BE CHARGED THE FULL AMOUNT OF THE ENTIRE STAY. ALL DEPOSITS ARE NON-REFUNDABLE IN ANY CASE. Any reservations made after the 1st December must be paid in full and are non-refundable..

2.a. Any Group reservations of 8 or more people MUST provide a minimum 20 per person cash security deposit on arrival as security on any losses incurred through damage, nuisance to other guests and loss of revenues. i.e. Damage to bedstead = 110, sickness/soiling = 25+ etc. Any arrivals after 11pm incur a 5+ fee and must be arranged in advance. The breakfast provided is free of charge and may be withdrawn at any time. Due respect to other guests should be shown whilst staying in our hostel. We have a traffic light system for all deposits. One warning from staff - Green, 2nd Warning - Amber = Complete loss of all Security deposit, 3rd Warning = Immediate removal from the premises. Bringing guests back to the Hostel is strictly prohibited and may result in immediate removal from the hostel of the entire group with no refund.

2.b. Any costs not covered by the security deposit may be taken from the Original Credit Card used to make the reservation or otherwise invoiced by arrangement. Ultimately the person who made the reservation is responsible for any and all costs required to be paid to West End Hostel or its Named representative.

2.c. A log will be kept of any incidents and where possible cctv footage will be used as evidence in any case. We reserve the right to refuse entry to anyone who we feel is unfit through alcohol or drug use or may present a threat to any guest or staff.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

All group Bookings will have to place a 10 - 20 per person security deposit depending on the nature of the group. In the case of schools/children this may be arranged privately.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.
Reserva con más de 7 días de antelación para optar a cancelación gratuita
7.3
  • Excelente ubicación
  • Personal fantástico
  • Buena limpieza
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Descripción de la propiedad

The Hostel está situado en el centro de la ciudad, frente a la estación de tren de Haymarket y a 15 minutos a pie de Princes Street y otras atracciones turísticas. Es el hostal más fácil de encontrar si llega desde Glasgow o el aeropuerto de Edimburgo. Entrada de 13:00 a 23:00 h. Salida a las 10:00 h. Todas las reservas se pagan completamente a la llegada; no se ofrece reembolso. Todas las cancelaciones de las reservas se deben realizar con 48 horas de antelación. No se permiten menores de 16 años, excepto en habitaciones privadas o en reservas de grupo. Le ofrecemos la posibilidad de realizar el registro de entrada después de la hora establecida por 5 £. Llámenos con 48 horas de antelación para avisarnos si llega más tarde. The Hostel es el lugar ideal para su estancia en Edimburgo, tanto si viaja solo como en un grupo de hasta 95 personas. Entre los servicios se incluye: Sin límite horario Acceso gratuito a Internet Conexión Wi-Fi gratuita Té y café gratis Mesa de billar Sala con televisión digital y DVD Entrada segura las 24 horas Servicio de lavandería (lavado y secado por 2 £) Desayuno por 2 £ Se debe guardar silencio después de las 23:00 h Importante: El dormitorio femenino solo está disponible para su reserva por parte de mujeres. Si es un hombre quien reserva esta habitación, se cancelará la reserva y no se efectuará reembolso del depósito. Los demás dormitorios son mixtos. Las habitaciones triples están compuestas por una cama inferior doble y una cama superior individual. Las habitaciones familiares incluyen tres literas individuales y una litera inferior doble. Se puede solicitar un depósito en efectivo de 20 £ por persona a todos los grupos superiores a 6 personas a su llegada. Se efectuará su reembolso total o parcial después de revisar las habitaciones. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 7.2

  • Seguridad 7.6

  • Ubicación 8.4

  • Personal 8.0

  • Atmósfera 7.0

  • Limpieza 6.2

  • Servicios 6.7


Comentarios más recientes

  • 9.7

    Magnífico

    25 sep 2019
    nos trataron muy bien y la estancia fue agradable
    México, Mujer, 31-40
  • 8.9

    Estupendo

    29 jun 2018
    Nice staff, good facilities and close to the city centre.
    España, Grupo mixto, 18-24
  • 8.6

    Estupendo

    11 sep 2018
    Muy limpio y muy buena atención.
    Argentina, Hombre, 18-24
  • 6.0

    Bueno

    10 mar 2019
    Un hostel que esta ubicado particularmente un poco lejos del centro. Las duchas están siempre sucias, los baños son mixtos y el agua sale fria. Lo unico rescatable de este espantoso hostel es la buena onda de los que hospedan en dicho lugar. Si dejas la ropa para lavar (que logicamente pagas por el servicio) te demoran hasta 24 hs en realizarlo y te cobran las toallas 1 euro x dia. Sin dudas que NUNCA volveria.
    Uruguay, Hombre, 25-30
  • 6.0

    Bueno

    30 dic 2018
    Recomendable si sólo vas a dormir. La sala de estar y la cocina cierran por la noche hasta el día siguiente, por lo que sí hay una excursión temprano no podés acceder para siquiera hacer un té. Desde que llegamos la luz de la cocina no funcionaba . No fue una gran estadía.
    Argentina, Mujer, 31-40
  • 5.1

    Puntuación

    03 feb 2019
    That was the dirtiest hostel that I've ever been.
    España, Hombre, 25-30
  • 4.0

    Puntuación

    28 jun 2018
    The room was dirty and the smell very disgusting. The person who attended us was a bit rude as He didn't look at us while we was telling the rules. he only provided us a bottom sheet...that means sleeping pillow and coverlet are not clean as they are used many times for different people. I didn't enjoy my stay in this hostel.
    España, Mujer, 31-40
  • 3.4

    Puntuación

    18 oct 2019
    En las habitaciones de Dormis no hay luz individual en cada cama lo cual dificulta que puedas ver y dormir durante la noche. La gente entra y sale a cada rato y prende la luz, se va y la dejan prendida. Hay gente instalada viviendo en el Hostel que tienen sus cosas desplegadas como si fueran los dueños de la habitación, no hay lockers para dejar tus cosas A partir de las 11 pm cierran la cocina y el estar y el Hostel es tierra de nadie. La limpieza en los baños es malísima. Horrible experiencia
    Argentina, Mujer, 41+
  • 3.4

    Puntuación

    02 ago 2019
    The bathroom was filthy. Two toilets two sinks and three showers shared between the entire hostel mixed gender they were so disgusting forget it.
    Australia, Mujer, 25-30
  • 3.1

    Puntuación

    05 sep 2019
    Los baños estaban sucios. El de recepcion no era muy simpatico. Cuando volvimos la primera noche a dormir habia gente en nuestras camas y no pudimos dormir.
    España, Hombre, 25-30
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Servicios

Gratis
  • Acceso a Internet gratuito
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
General
  • Acceso mediante tarjeta llave
  • Adaptadores
  • aparcamiento para bicicletas
  • Cocina
  • Consignas
  • Desayuno no incluido
  • Ducha con agua caliente
  • Intercambio de libros
  • Lavadora
  • Plancha/Tabla de Planchar
  • Sala común
  • Secador de pelo
  • Secadora
  • Teléfonos con tarjeta
  • Terraza al aire libre
  • Toallas no incluidas
  • Utensilios
Servicios
  • Acceso a Internet
  • Check out tardío
  • Consigna
  • Instalaciones de lavandería
  • Recepción (horario limitado)
  • Seguridad 24 horas
  • Toallas de alquiler
  • Tours/Información turistica
Comida y Bebida
  • Kit para preparar té y café
Entretenimiento
  • Juegos de mesa
  • Mesa de billar
  • WiFi


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