Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

All group reservations must be fully pre paid before arrival and payments are non refundable.

Additional Terms and Conditions

Regarding large groups, we have special conditions of payments to guarantee the reservation. To assure that the group will actually stay in the dates you referred, it will be necessary to be done two advance payments (50% each) of the total value - one in the moment of the reservation and another one month before the arrival of the group (preferably). At the time of check in, each person will have to give a deposit of 30 euros to assure that magnetic keys and padlocks are not lost or any other reason that could appear during your stay. If there is no reason to activate the deposit, the total value of the deposit will be given in the act of the check out.
Other terms and conditions apply and will be informed upon group confirmation.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

The House of Sandeman - Hostel & Suites

Reserva con más de 7 días de antelación para optar a cancelación gratuita


313 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza fantástica
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Descripción de la propiedad

Welcome to the world's first Branded Hostel!

Step into the world of Sandeman Port Wines, at The House of Sandeman Hostel & Suites. Set in one of Porto’s most iconic buildings, this hostel is right on top of the Sandeman wine cellars, and right on the edge of the river Douro, overlooking the Porto downtown area. We are located in Vila Nova de Gaia, only 5 minutes away from Porto Historic Centre. Once you have crossed the Dom Luís I Bridge you are in Porto, ready to discover some of the best landmarks and attractions of this city such as Ribeira Square, the Porto´s Promenade and River Bank (Ribeiro do Porto), Museu do Carro Elétrico or Casa da Musica, amongst other wonders and attractions of our city.

All dorms at the House of Sandeman Hostel & Suites have their own private full bathrooms ( up to 4 per dorm), with complimentary shower gel, shampoo and hairdryer. The custom designed beds are inspired by the Port Wine barrels and come with king-sized single mattresses for extra comfort. All reservations include breakfast and a bath towel.

The 12 private suites include their own full bathrooms, with complimentary shower gel, shampoo and hairdryer. The suites feature a double bed, TV, AC and decorated with Sandeman artwork. 9 suite also feature riverfront views. All reservations include breakfast and a bath towel.

Guest are also invited to join in the several activities organised by staff members, taking place in the guest lounge. The heart and soul of the hostel, the guest lounge is also where the kitchen is located, as well as the front desk/ bar. Perfect to grab a drink and get to know your fellow travellers!

The House of Sandeman - Hostel & Suites Policies and Conditions:

Cancellation policy for flexible rates: 48h before arrival. In case of cancellation, modification after this period the total amount for the reservation will be charged. In case of no-show the total amount for the reservation will be charged as a penalty. The total amount for the booking will be charged at the check-in.

Non-refundable rate: the total amount for the reservation will be charged in the moment of the booking. Penalty in case of cancellation, modification or no-show: 100% of the booking.

Check in from 15:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Breakfast is included. The breakfast selection varies according the type of room booked.


No curfew.
We do not accept customers younger than 16 years of age.
Non smoking.
The maximum period of stay is 14 days.

*****Please bear in mind the property will pre authorise your card for any reason, they will email you to ask you for further details. Should they not receive a response from you within 48 Hours they would be then entitled to cancel your reservation due to insufficient card details. ******

All extra beds are on request: Children over 8 years / Adults - 30 euros per night. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.6

  • Seguridad 9.8

  • Ubicación 9.5

  • Personal 9.7

  • Atmósfera 9.2

  • Limpieza 9.8

  • Servicios 9.7

Comentarios más recientes

  • 10.0


    10 feb 2019
    Tuve una estadía maravillosa. El personal muy atento y las instalaciones fantásticas.
    Colombia, Hombre, 41+
  • 10.0


    07 dic 2018
    Excelente lugar lo recomiendo bastante, en general muy bueno
    Guatemala, Pareja, 31-40
  • 10.0


    04 dic 2018
    Es sin duda el mejor Hostel en el que he estado jamás. - Ubicación especial por las vistas a Oporto. - Edificio bonito, espacioso, genial decorado y restaurado. - Ambiente tranquilo y respetuoso por parte del resto de Hosts. - Camas cómodas y anchas. - Taquillas sin necesidad de candado propio. - Jabón y champú y secador incluidos. - Desayuno rico. - La mayoría de personal (excepto una tipa engreída) servicial y encantadora (sobretodo Francisco y Marta) THE PLACE TO BE
    España, Mujer, 25-30
  • 10.0


    13 ago 2018
    very cool place, huge beds, nice bathrooms and an extremely professional and kind staff who provides a wonderful service.
    España, Hombre, 25-30
  • 10.0


    28 jun 2018
    El Salvador, Hombre, 18-24
  • 10.0


    27 may 2018
    Amazing !!! Delitious breakfast + confortable beds + Nice views
    Colombia, Mujer, 18-24
  • 9.7


    09 ene 2019
    Uno de los mejores Hostels en los que he estado!! Realmente lindisimo, todo nuevo e impecable, las piezas muy amplias con varios baños privados, las camas muy cómodas, el personal súper amable. Muy muy recomendado.
    Argentina, Mujer, 18-24
  • 9.7


    07 ago 2018
    This was honestly the best hostel I have ever stayed in. Amazing location and only a 10 min walk away from Porto, which is absolutely worth it. The restaurants nearby are great and the staff flawless. They also offer an amazing free breakfast that they bring directly to your table, a delicious welcome drink with port wine and an awesome vibe for all those interior design lovers. Also - king sized beds and amazing comfort and cleanliness. 10/10
    España, Todo el grupo son mujeres, 18-24
  • 9.1


    03 jun 2018
    Es espectacular, ubicado en plena zona turística, se llega caminando a la estación de bus y de tren, la limpieza genial, las habitaciones gigantes, cómodas, con locker muy seguros, desayuno muy bien. Realmente no lo dudes. Muy barato para lo q es!
    Argentina, Mujer, 25-30
  • 8.6


    13 ene 2019
    Excelente hostal pero el ambiente es más bien serio y tranquilo. El único problema es que el cuarto 1 es muy ruidoso (hay un zumbido parecido al del aire acondicionado, pero desde el exterior) y la atmósfera es muy fría, a pesar del aire acondicionado
    México, Mujer, 25-30
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  • Acceso a Internet gratuito
  • Desayuno gratis
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • Toallas incluidas
  • WiFi Gratis
  • Acceso con Silla de Ruedas
  • Acceso mediante tarjeta llave
  • Aire acondicionado
  • Alquier de Secador de pelo
  • Caja fuerte
  • Cocina
  • Consignas
  • Ducha con agua caliente
  • Lavavajillas
  • lámpara de lectura
  • Microwave
  • Nevera/Congelador
  • Plancha/Tabla de Planchar
  • Sala común
  • Sala de reuniones
  • Secador de pelo
  • Terraza al aire libre
  • tv por cable
  • Utensilios
  • Acceso a Internet
  • Alquiler De Bicicletas
  • Check out tardío
  • Consigna
  • Limpieza de la habitación
  • Recepción 24 horas
  • Toallas de alquiler
  • Tours/Información turistica
Comida y Bebida
  • Bar
  • cafetería
  • Comidas disponibles
  • Kit para preparar té y café
  • Restaurante
  • Juegos de mesa
  • WiFi


  • 2019

    1°, El Mejor Albergue Pequeño

  • 2019

    7°, Mejores Albergues Para Los Que Viajan Solos