Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor, señale la caja si ha leido y entiende los Términos y Condiciones.
Debe aceptarlos para que podamos confirmar su reserva.

The Passenger Hostel

Reserva con más de 3 días de antelación para optar a cancelación gratuita


913 Opiniones
  • Ubicación perfecta
  • Personal extraordinario
  • Limpieza fantástica
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Descripción de la propiedad

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and well-equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a ‘green’ Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. Yes, we are part of the train station's magnificent building. We are nearby most of the landmarks of the city, at a walking distance, such as Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests’ use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy: 48h before arrival for Standard rates. Non-refundable rates are not subject to reimbursement in case of cancellation.

Check-in from 15:00 to 24:00.
Check out before 11:30.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
City tax is charged in cash only, at arrival.
There is a Key deposit of 5€ given in cash on arrival, that will be refunded when keys are returned.

Taxes included.
Breakfast included.


We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. Ver las reglas de la casa

Comprobar disponibilidad

Opiniones y Calificaciones

  • Calidad-Precio 9.5

  • Seguridad 9.7

  • Ubicación 9.8

  • Personal 9.5

  • Atmósfera 9.1

  • Limpieza 9.8

  • Servicios 9.6

Comentarios más recientes

  • 10.0


    02 jul 2022
    El alojamiento es precioso, muy limpio, bien ubicado y un muy buen staff. Sin dudas que lo recomiendo y volvería!
    Argentina, Mujer, 31-40
  • 10.0


    17 ago 2021
    La ubicación es inmejorable y las instalaciones increíbles! Las habitaciones y baños son amplios y están súper limpios.
    Argentina, Grupo mixto, 31-40
  • 10.0


    12 jul 2021
    Excellent place!! Amazing atmosphere and cool location in the station. Only bad thing I would point out is that the kitchen was closed because of Covid. I fully understand that, but if they could inform this when checking in, I wouldn't have bought the food that I wasn't able to cook later. Really wishing to come back!
    España, Grupo mixto, 18-24
  • 10.0


    10 ago 2020
    El hostal queda ubicado en el corazón de la ciudad, muy cercano a todo. Desde el momento que llegue hasta el momento que me fui (fue después de hacer el check-out, ya que deje mi maleta con ellos), el personal fue muy amable.
    Honduras, Mujer, 25-30
  • 10.0


    07 ago 2020
    Se encuentra en el mismo recinto de la estación de São Bento y muy cerca de todas las principales atracciones de la ciudad tanto que te permite desplazarte a pie. Personal encantador, instalaciones limpias y buen precio. 💯🤗
    República Dominicana, Mujer, 31-40
  • 10.0


    26 feb 2020
    Viajaba sola y para mí era súper importante hospedarme en un lugar que me hiciese sentir como en casa. The Passenger Hostel, sin duda, me hizo sentir como si fuese mi segunda casa. El personal es muy amable desde el minuto uno y trata de ayudarte en todo lo que puede. Si necesitas alguna recomendación de cualquier tipo, solo pregunta y ahí estarán para ayudarte. El hostel es muy acogedor, y tanto las habitaciones como los servicios muy limpios. Gracias por todo, 100% recomendable!
    España, Mujer, 18-24
  • 9.7


    01 jul 2022
    Me pareció un excelente hostal que ayuda a generar una comunidad al proporcionar actividades para relacionar a los huéspedes y tener un ambiente amable. Muy buena infraestructura, limpia y decorados muy agradables.
    Colombia, Hombre, 25-30
  • 9.7


    25 ene 2020
    Estupendo Hostel en una ubicación inmejorable, buen desayuno y personal muy amable
    España, Hombre, 41+
  • 9.4


    03 dic 2021
    Really good hostel, in the city center, the building is incredible and the architecture is really inspiring. The only thing I want to point out is that there is not so many activities between the guests as I expected nevertheless you can join to free tours and wine testing from the hostel
    España, Mujer, 25-30
  • 9.4


    20 nov 2021
    Nice place, best choice ever. Everything so cleaned and hosts really nice. Looking forward to seeing you again!
    España, Mujer, 25-30
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  • Acceso a Internet gratuito
  • Desayuno gratis
  • Mapa de la ciudad gratuito
  • Ropa de cama incluida
  • WiFi Gratis
  • Acceso con Silla de Ruedas
  • Acceso mediante tarjeta llave
  • Ascensor
  • Cocina
  • Consignas
  • Cunas disponibles
  • Ducha con agua caliente
  • Flexible NRR
  • Intercambio de libros
  • Lavadora
  • Lavavajillas
  • lámpara de lectura
  • Microwave
  • Nevera/Congelador
  • Plancha/Tabla de Planchar
  • Sala común
  • Secador de pelo
  • Secadora
  • Sigue la guía de Sanitaria de Covid-19
  • tv por cable
  • Utensilios
  • ventilador de techo
  • Acceso a Internet
  • Consigna
  • Instalaciones de lavandería
  • Limpieza de la habitación
  • Recepción (horario limitado)
  • Recepción 24 horas
  • Toallas de alquiler
  • Translado de Aeropuerto
Comida y Bebida
  • Bar
  • cafetería
  • Kit para preparar té y café
  • Máquinas expendedoras
  • Juegos de mesa
  • WiFi


  • 2019

    9°, Hostel Mediano Mundial